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ServiceNow Consultant for Complex Projects
hace 2 meses
Pareto Securities AS is seeking experienced ServiceNow Consultants to join our team in Madrid, Spain. We are looking for both Senior and Junior profiles to work on complex ServiceNow projects for our clients based in Denmark.
About Mjolner InformaticsMjolner Informatics is a leading Danish software company that specializes in custom design of cutting-edge software solutions for businesses within a wide range of domains. Our company values are based on Scandinavian work culture, high degree of trust, low hierarchy, employee autonomy, informal communication across the organisation and several professional and social activities.
About the RoleAs a Senior ServiceNow Consultant, your role will be to provide strategic consulting to the clients on ServiceNow best practices and capabilities. Leading the projects all the way from design to development and implementation you will be responsible for:
- Conducting requirement analysis, system configuration and custom development.
- Overseeing project timelines, deliverables and resource allocation.
- Mentoring and guidance of Junior Consultants and other team members.
As a Junior ServiceNow Consultant, your role will be to assist in the design and development of ServiceNow solutions. Supporting the implementation, customization and maintenance of the solutions, you will be responsible for:
- Providing technical support and troubleshooting for clients.
- Gathering and analyzing specific requirements in close collaboration with Senior Consultants.
- Conducting testing and quality assurance for ServiceNow solutions.
To qualify for both positions, you must hold a Bachelor's degree in Computer Science, Information Technology or equivalent. As a Senior profile, you have a minimum of 5 years of experience as a ServiceNow Consultant. Your understanding of IT Service Management, Customer Service Management, Integrated Risk Management and IT Operations Management is strong. Also, you are proficient in ServiceNow scripting, configuration and integration to an extent that you can consult and guide clients independently. We value a curious mindset and a willingness to learn and develop your skills in close cooperation with your colleagues as well as your clients.
