Technical Quality Assurance Specialist

hace 2 días

Barcelona, Barcelona, España Nestle Operational Services Worldwide Sa A tiempo completo
Job Title: Technical Quality Management Coordinator

We are the Nestlé Nespresso SA Company, a leading player in the portioned coffee market. Our team is passionate about delivering high-quality products and services to our customers. We are committed to research and development to pioneer and be the reference in the portioned coffee sector.

Key Responsibilities:
  • Drive quality in products and services, and compliance in safety, health, and environment standards.
  • Manage omnichannel quality of service to ensure a consistent consumer experience across channels.
  • Ensure certification and verification audits are passed and actions are followed up.
  • Plan, perform, and coordinate with providers (SGS) Q&SHE audits as required by HQ, including BTQ (all formats), Trade POS, warehouses, ASC, and food suppliers.
  • Implement innovative tools and timely report results to HQ.
  • Run traceability exercises minimum annually, including at least 1 reference per family (foods, food contact materials, machines, coffee).
  • Coordinate with distributor's traceability exercises run by HQ.
  • Define and follow up action plan for improvement if needed.
  • Timely report results to HQ.
  • Lead implementation of Quality Management System (ISO 9001:2015) in Nespresso Division.
  • Follow up of Action Plan as output from NQMS external audit, and fulfillment of Quality and Food Safety requirements in internal activities.
  • Perform training sessions about Nespresso Quality, Food Safety, and Food Defense requirements, including employees and relevant stakeholders.
Requirements:
  • Fluent Business English.
  • Strong knowledge of quality management systems and food safety regulations.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

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