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Lead Accessibility Program Strategist

hace 3 meses

Barcelona, Barcelona, España Clarivate A tiempo completo

The Accessibility Program Manager will collaborate with diverse teams throughout the organization to foster a robust culture and capability for delivering accessible products and services, enhancing our competitive edge. This role acts as a champion for users and customers of all abilities. Responsibilities include establishing, refining, and disseminating accessibility policies, procedures, and guidelines in partnership with product development teams. The manager will also explore opportunities for the business to engage with industry organizations and experts through thought leadership and strategic partnerships.

About You – experience, education, skills, and accomplishments

  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent relevant experience
  • 7+ years of experience directly related to Technology, Accessibility, or User Experience
  • At least 1 year of experience in a leadership capacity (mentoring associates, leading analysts, project leadership, etc.)

It would be advantageous if you also had . . .

  • Experience in collaboratively developing, maintaining, and implementing digital accessibility technologies, policies, standards, and best practices
  • A forward-thinking, strategic vision that will advance the accessibility program for greater impact
  • Ability to comprehend and articulate technical issues and their implications for projects and business decisions, facilitating discussions and problem resolution, and mentoring other technology associates
  • Preference will be given to candidates with lived experience of disability, experience working with individuals with disabilities, and/or a demonstrated personal understanding of disability
  • IAAP Certified Professional in Accessibility Core Competencies (CPACC), Web Accessibility Specialist (WAS), or other relevant certification is preferred

What will you be doing in this role?

  • Act as a reliable source of information and support for cross-functional teams across the organization
  • Develop and communicate accessibility policies, procedures, and guidelines.
  • Connect teams with necessary tools and expertise (e.g., certified accessibility specialists, legal advice, training) to ensure they can deliver accessible products and services.
  • Establish consistency in messaging and assist in informing responses to customers (in collaboration with product managers and legal teams)
  • Monitor the currency of accessibility documentation (VPATs, Audit responses, roadmaps) and maintain a public repository of accessibility statements and documentation
  • Lead the cross-functional Accessibility Council and provide guidance or consultation on accessibility initiatives across various workstreams (sales and renewal support, content accessibility, tech support, etc.)
  • Identify key opportunities for process enhancements and organize working teams to address them. This may include collaborating with content providers to enhance accessibility upstream or working with third-party providers and shared vendors to ensure they meet the same standards as our products.
  • Provide visibility of accessibility priorities and progress on key products to organizational leadership.
  • Become a trusted partner for customer groups (e.g., consortia accessibility alliances) and cultivate strategic relationships with industry organizations to advance our accessibility mission.
  • Track market trends and emerging legislation in various regions and assist in developing business and development strategies to respond.

About the Team

This role is part of the User Experience Design team and reports to the VP of User Experience.

Hours of Work

  • Full-time, permanent position
  • Hybrid working schedule of 2-3 days/week on-site

Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled