Customer Support Representative in Barcelona
hace 2 semanas
We are a leading international company that delivers exceptional customer experiences across the globe.
Job Title: Customer Support AgentWe are seeking a highly motivated and professional Customer Support Agent to join our team in Barcelona. As a Customer Support Agent, you will be responsible for providing top-notch customer service to our clients, ensuring their satisfaction and loyalty.
Key Responsibilities:- Respond to inbound requests from clients and document relevant case information
- Ensure excellent customer satisfaction by responding in a friendly and professional manner
- Identify issues and provide effective solutions, escalating issues when necessary
- Good level of English and native level of Danish
- Strong empathy and excellent communication skills
- Willingness to learn and adapt to new situations
- Flexibility and ability to work in a multicultural environment
- Drive for excellence and professionalism
- Strong teamwork skills and dedication to collaborative success
- Excitement about intercultural communication and the expatriate lifestyle
- EU Citizenship or valid work permit/residency card
- Competitive salary with bonus
- Flexible working arrangements
- Multicultural environment
- Company offering a full experience abroad, including activities and opportunities for growth
- Central, easily accessible location
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