Job Title: Sales Consultant

Location: Spain

Company: Premier Pet Travel

Job Summary:

We are seeking a highly motivated and results-driven Sales Consultant to join our team at Premier Pet Travel, a leading international pet transport company. The Sales Consultant will play a critical role in driving business growth by engaging with clients, providing expert advice on pet transportation, and converting leads into bookings.

Key Responsibilities:

• Client Engagement:
  • Liaising with a variety of different clients through various channels.
  • Responding to enquiries from prospective clients, explaining our services, processes, and pricing.
  • Understanding the specific needs of each client and providing tailored solutions for the safe and comfortable transport of their pets.
  • Building and maintaining relationships with both new and existing clients to ensure high satisfaction and repeat business.
  • Assisting and advising clients with all relevant paperwork, including entry requirements & regulations and veterinary documentation.
• Collaboration:
  • Working closely with the team to ensure accurate communication and smooth delivery of services.
  • Communicating with other agents, brokers and couriers to establish the most cost effective and convenient solutions for our clients.
  • Assisting in creating marketing and promotional projects to attract new customers.
• Administrative Duties:
  • Accurately recording client & pet information, documentation and contracts on the shared drive.

Requirements:

• Minimum of 2 years in a sales or customer service role, preferably in the transportation, pet care, or logistics industry.
• Excellent communication skills (written and verbal) in Spanish and English.
• Strong persuasion and negotiation abilities.
• Ability to work independently and manage time efficiently.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Passion for animals and a deep understanding of their care.
• Personal Attributes:
  • Friendly, approachable, and empathetic, with a strong customer service mindset.
  • Highly organised with attention to detail.
  • Results-driven and motivated by achieving sales goals.
  • Must have a full, clean driving license.

What We Offer:

• Competitive base salary + performance-based commission.
• Opportunity to work with a dynamic and passionate team.
• Training on pet transportation best practices and industry regulations.
• Career development opportunities within a growing company.