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Senior Client Advisor
hace 2 meses
About the Role:
Maison Valentino is a dynamic and creative organization where business and innovation meet. We are seeking a highly motivated and results-driven Senior Client Advisor to join our team in Barcelona. As a Senior Client Advisor, you will be responsible for delivering exceptional client experiences and driving sales growth in our boutique.
Key Responsibilities:
- Master the client journey and create a personalized experience for each client
- Engage existing and prospect clients through various sales channels, including walk-ins, private appointments, and phone consignments
- Develop and maintain strong relationships with clients to drive repeat business and referrals
- Collaborate with the sales team to achieve sales targets and drive business growth
- Ensure seamless sales and after-sales activities, including returns, repairs, and complaints
- Maintain a thorough knowledge of our products and services to provide expert advice to clients
Requirements:
- Minimum 5 years of retail experience in a luxury brand
- Excellent interpersonal and communication skills
- Fluency in English and Spanish is essential, with a second language preferred
- Proven track record of driving sales growth and delivering exceptional client experiences
- Ability to work in a fast-paced environment and adapt to changing business needs
About Us:
Maison Valentino is a global leader in the luxury fashion industry, known for our commitment to innovation, creativity, and excellence. We offer a dynamic and inclusive work environment that fosters growth, development, and success. If you are a motivated and results-driven individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.
