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hace 2 meses
Automatic Data Processing, Inc. is seeking a highly skilled Lead UX Researcher to join our team. As a key member of our UX Research team, you will play a critical role in informing product decisions and driving business impact through user-centered design.
Key Responsibilities- Create Human Empathy: Lead the voice of our clients, asking 'why' to understand user needs and behaviors, and create proposals and timelines to drive research initiatives.
- Collaboration: Work closely with cross-functional teams, including product development, to understand issues and communicate user priorities.
- Recruit & Collect: Recruit and manage participants for research studies, collect quantitative and qualitative data, and extract key insights to inform product decisions.
- Analysis & Synthesis: Craft compelling research reports into coherent narratives that drive stakeholder alignment and inform product development.
- Strategy and Vision: Stay up-to-date with UX research trends and turn them into enterprise recommendations, driving business impact through user-centered design.
- Proficient in running all phases of research, from data collection to synthesis and presentation.
- Experience conducting moderated research interviews and leveraging tools for unmoderated research studies.
- Ability to identify the proper research methods based on product phase and timeline.
- Strong analytical and problem-solving skills, with a passion for impact.
Automatic Data Processing, Inc. is a leading provider of cloud-based payroll, tax, HR, and benefits solutions. We're committed to empowering our clients to achieve their goals through user-centered design and research-driven decision-making.
