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Store Operations Manager
hace 2 meses
The Amorino Store Manager is responsible for overseeing the daily operations of the store and its employees.
Key Responsibilities:
- Develop and implement training programs for employees on Amorino's products, promotions, and policies.
- Supervise and coordinate the duties and tasks among team members to ensure efficient store operations.
- Monitor and maintain the quality of customer service, store maintenance, and sanitation.
- Manage administrative duties, including invoicing, costs, and personnel/payroll tasks.
- Coordinate with suppliers and manage store inventory.
- Develop and implement store budgets and manage financial resources.
- Monitor and analyze key performance indicators (KPIs) to optimize sales, profitability, and store management.
- Complete and delegate weekly inventory tasks.
- Place orders for dry and frozen goods according to store needs and owner guidelines.
- Manage cash handling and reconcile transactions.
- Ensure compliance with Amorino's guidelines for product traceability, machinery maintenance, and store cleanliness.
- Manage visual merchandising and signage in the store.
- Monitor and optimize gelato and stock turnover.
Requirements:
Personal Qualities:
- Excellent customer service skills
- Strong leadership and communication skills
