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Functional Analyst Smart Automation
hace 2 meses
About Sd Worx
Sd Worx is a leading European provider of Payroll & HR services with a global reach. Our goal is to bring people solutions to life, enabling companies of any size to turn Human Resources into a source of value for the business and the people in it.
Our People Solutions
We offer a range of solutions that span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent. Our solutions are designed to make operations more efficient through automation of (partially) manual processes or by building tools to cater for functionalities that are missing in the tooling landscape.
The Smart Automation Team
We are constantly looking for opportunities to improve our operations and make them more efficient. To further support the growth of the team, we are seeking a Functional Analyst to analyze business processes and opportunities for automation in an international environment and make recommendations to improve operational efficiency.
Key Responsibilities
- Connect and Engage with Stakeholders: Make recommendations for process efficiency and gather and document As-is processes through process flow diagrams and data models.
- Analyze and Improve Processes: Analyze the data collected, identify automation opportunities, and design To-be processes. Document requirements to enable the design and implementation of the solution.
- Translate Requirements: Translate into clear functional and technical requirements so they can be developed by the development team.
- Plan and Coordinate: Plan and coordinate the smooth integration of changes to business processes.
- Maintain Documentation: Maintain business process documentation that will be used as a reference for preparing test cases and training documents.
- Support and Train: Support and train end users in the understanding and utilizing the automation tools.
- Identify Opportunities: Identify opportunities for process improvements post-implementation based on user feedback.
- Presentation and Communication: Present progress updates on initiatives to management and key stakeholders.
- Stakeholder Management: Act as the point of contact between stakeholders and the Product Managers/Product Owners.
Requirements
- Master's Degree: Master's degree in IT/software engineering or equivalent through experience.
- Experience: At least 3 years of experience in a similar role.
- Knowledge and Skills: Knowledge of UML and BPMN is a must. Strong communication skills – English is a must, other languages are a plus. Excellent verbal and written communication, and ability to communicate and liaise with people at all levels in the organization.
- Agile Thinking: Proven competence on roadmap execution skills. Pragmatic focus on results and achieving the goals. Solid business understanding as well as understanding how to deliver high-quality digital products.
- International Environment: Ability to work in a multi-cultural and international environment. Autonomous and take initiatives when relevant. Good stakeholder management and customer-focused.
- Technical Skills: Strong analytical, project management, and problem-solving skills. Agile thinking and working. Ability to travel as and when required. Experience working with Azure DevOps, understanding of RPA, and low codes would be a plus.
