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Workflow Specialist
hace 2 meses
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people's health.
We're always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life.
You Will Have Access To
• Career development with an international company where you can grow the career you dream of.
• A company named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Position: Workflow Specialist - Madrid
**Primary Objective of Position**
• The Workflow Specialist is responsible for defining and implementing laboratory workflows, delivering customer operator training and coaching, application support, and application troubleshooting until the Transition of Responsibilities (TOR).
**Major Accountabilities**
• Deliver customer-facing training and coaching on laboratory workflows and applications.
• Travel throughout Spain (80% of time) to deliver on-site training and support.
• Implement and deliver Onestock training and coaching on-site.
• Perform on-site troubleshooting and coaching until TOR.
• Provide customer support after TOR.
• Measure success through customer survey documents.
• Track and improve laboratory workflow definitions and implementations.
**Education and Background**
• Degree in pharmacy, biology, chemistry, or health sciences or similar field.
• Proven track record in a similar position, supported by management and customer references.
• Strong communication and technical skills, with experience in analytical tools and software.
• Troubleshooting skills and ability to engage with customers, specifically lab staff.
**Impact of Position**
• Define and implement laboratory workflows that meet customer needs.
• Deliver customer-facing training and coaching, application support, and troubleshooting until TOR.
• Provide customer support after TOR.
