Fraud Manager

hace 2 días

Córdoba, Córdoba, España Global Payments, Inc. A tiempo completo
Job Title: Fraud Manager

At Global Payments, Inc., we are seeking a highly skilled Fraud Manager to join our team. As a Fraud Manager, you will play a critical role in managing active cases involving credit card fraud, overseeing the fact-gathering and investigation process, and advising on actions for resolution to ensure Service Level Agreements are maintained.

Key Responsibilities:
  • Establish and direct workflow and goals to mitigate and prevent losses through daily monitoring of current fraud trends.
  • Communicate new fraud recognition techniques to help mitigate company-wide losses.
  • Attend meetings with existing and potential clients to notify of fraudulent trends within the industry.
  • Implement anti-fraud processes to prevent fraudulent payments, transactions, and account registrations.
  • Manage the continuous monitoring of data and patterns to keep fraud losses within company standards.
  • Provide training and guidance to front-line leaders (supervisors) to ensure quality performance and proper handling of sensitive data.
  • Collaborate with Client Relations team to deliver Client contractual requirements.
  • Serve as a point of contact to existing clients to provide subject matter expertise on items such as best practices for fraud risk policy.
  • Conduct analysis and ad-hoc SQL queries continuously for team members and other departments.
Requirements:
  • Bachelor's Degree in a related field of study from an accredited university.
  • Typically a minimum of 6 years related professional experience and prefer a minimum of 1-2 years experience in a supervisory position.

We are looking for a highly motivated and experienced professional who can lead our fraud management efforts and drive business growth. If you have a passion for fraud prevention and a strong background in risk management, we encourage you to apply for this exciting opportunity.

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