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We are seeking a highly skilled and experienced Global Logistics Coordinator to join our team at World Courier De Espana, S.A. in Coslada, Madrid. As a key member of our Operations and Customer Services team, you will be responsible for coordinating international shipments and providing exceptional customer service to our clients and partners.
Key Responsibilities- Handle customer inquiries and provide timely and accurate information regarding shipment status and logistics operations.
- Coordinate with internal teams and external partners to ensure smooth and efficient shipment processing.
- Monitor and track shipments, identifying and resolving any issues or delays.
- Provide quotations and negotiate rates with carriers and suppliers.
- Build and maintain strong relationships with clients, partners, and internal stakeholders.
- Fluency in English and French, with conversational Spanish language skills.
- Previous experience in the logistics or transportation industry, with knowledge of export/import procedures and regulations.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
- Proficiency in Microsoft Office, with experience in using tracking systems and logistics software.
- Ability to work in a fast-paced environment, with a high level of attention to detail and organizational skills.
- A competitive salary and annual bonus plan.
- Excellent employee benefits, including private healthcare insurance and a true blue reward scheme.
- Annual performance-based pay review and career progression opportunities.
- A unique opportunity to work for a global purpose-led organization.