Field Clinical Specialist, Electrophysiology

hace 2 semanas

Barcelona, Barcelona, España Boston Scientific A tiempo completo
About the Role

The Field Clinical Specialist (FCS) provides clinical, technical, and educational support to assigned accounts at a Territory, Regional, National, or EMEA level. Working with the electrophysiology (EP) portfolio, this role has national coverage across Spain.

Responsibilities
  • Act as a primary resource for clinical support in the areas of case coverage and basic troubleshooting for company products.
  • Attend cases in-person/remotely with our customers and advise physicians on clinical attributes/techniques associated with our products.
  • Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
  • Support the team to achieve projected sales goals and increase sales revenues.
  • Develop a deep understanding of the workflows and specificities of each hospital and business relationships with healthcare personnel.
  • Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions.
  • Record customer information and activities in company's CRM system.
  • Provide education support on product usage and customer training.
  • As an expert in the latest technology, you will be responsible for knowledge sharing with colleagues and healthcare professionals.
Requirements
  • Clinical experience within Electrophysiology or Cardiac Rhythm Management (e.g., as a Field Clinical Specialist, Cardiac Physiologist, or similar) or with cardiac 3-D mapping is beneficial.
  • Successfully completed degree studies (or equivalent) within Biomedical Sciences or healthcare subject is beneficial.
  • Can understand and communicate complex technical and clinical details.
  • Can rapidly adapt to a very dynamic marketplace.
  • Strong team player, collaborative, can build relationships and work cross-functionally.
  • Self-motivated and can influence others.
  • Flexible, adaptable but focused and persistent.
  • Willing and can travel extensively as required by workload.
  • Comfortable communicating in both Spanish and English, with language skills at an advanced proficiency working level (or above).

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