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Customer Service Representative

hace 1 mes


Torrevieja, Alicante, España Viking A tiempo completo
About the Role

Viking Assistance is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers, ensuring their needs are met
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain a deep understanding of our products and services to provide expert advice to customers
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and ability to think critically
  • Fluent in Danish, Swedish, or Norwegian, both written and spoken
  • Proficient in English, both written and spoken
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Access to the latest technology and tools to help you succeed