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Assistant Store Manager
hace 2 meses
The Assistant Manager is a key position in our retail organization, responsible for driving sales results, providing exceptional customer service, and overseeing daily store operations. This role requires a unique blend of business acumen, creativity, and people management skills.
Key Responsibilities- Customer Experience: Ensure that every customer interaction is positive and memorable, providing personalized service and exceeding customer expectations.
- Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment, ensuring that merchandise is displayed effectively and that the sales floor is well-organized and easy to navigate.
- Store & Stockroom Operations: Oversee the efficient operation of the store, including receiving and processing merchandise, managing inventory, and maintaining a clean and safe work environment.
- Staffing, Scheduling, and Payroll Management: Recruit, train, and develop a high-performing team, ensuring that staffing levels are adequate to meet customer demand and that payroll is managed accurately and efficiently.
- Training and Development: Provide ongoing training and development opportunities to ensure that team members have the skills and knowledge needed to succeed in their roles.
- Communication: Foster open and effective communication among team members, ensuring that everyone is informed and aligned with company goals and objectives.
- Asset Protection: Implement and maintain effective asset protection strategies, including loss prevention and inventory control.
- Bachelor's degree or equivalent experience: A bachelor's degree in a related field or equivalent experience in a customer-facing role is required.
- Strong problem-solving skills: The ability to analyze problems and develop effective solutions is essential.
- Inclusion & Diversity Awareness: A commitment to creating an inclusive and diverse work environment is critical.
- Ability to work in a fast-paced environment: The ability to thrive in a fast-paced and challenging environment is essential.
- Strong interpersonal and communication skills: Excellent communication and interpersonal skills are required.
- Drive to achieve results: A strong drive to achieve results and meet sales targets is essential.
- Adaptability / Flexibility: The ability to adapt to changing circumstances and priorities is critical.
- Multi-Tasking: The ability to juggle multiple tasks and priorities is essential.
- Fashion interest & knowledge: A passion for fashion and a strong understanding of current trends and styles is desirable.
- Competitive compensation and benefits: A competitive salary and benefits package, including medical, dental, and vision insurance, is offered.
- Opportunities for career advancement: Opportunities for career advancement and professional growth are available.
- Global team of like-minded individuals: A global team of like-minded individuals who share a passion for fashion and customer service is part of our organization.
