Product Manager
hace 3 semanas
Job Summary
We are seeking an experienced Product Manager to lead our EMEA Market efforts for the Shiji Enterprise Platform. As a key member of our team, you will be responsible for defining business processes, designing functional systems, and gathering competitive intelligence to drive product development and customer satisfaction.
Key Responsibilities
- Act as a global specialist/lead for hotel business process definition, functional system design, and requirements gathering for a cloud-based globally aware solution.
- Oversee regionally developed products and 3rd party integrations, relationships, and programs, and be responsible for product release launch and company readiness functions.
- Gather and maintain competitive intelligence, conduct or assist with Win/Loss analysis.
- Specify and prioritize regional market and customer requirements for current and future products.
- Provide deep business research and solution guidance as required by the project development phases.
- Provide 'product expert' technical assistance to developer/level 3 support, regional sales, and the operational team.
- Communicate with global representatives on all product requirements, development, and customer-driven needs that are being promoted from our cloud solution and its partners.
- Lead theoretical and conceptual presentations, discussions, and dialogue; and to provide business and practical context that enables both decision and design conclusions.
- Independently drive product delivery suitable for market needs while ensuring timely completion in accordance with company deadlines.
Requirements
- 1-3 years of relevant work experience in the software industry.
- 3+ years experience working in the hospitality industry with exposure to multiple departments and/or varying service levels.
- Experience conducting user research and testing to understand user needs.
- Experience identifying goals, metrics, and analytics to measure product value.
- Experience developing product roadmaps.
- Experience working as a Product Manager in a modern software development-based enterprise environment.
- Demonstrated experience with modern software development product management practices and agile methodologies.
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