Learning Experience Manager
hace 6 días
Chanel, Inc. is seeking a highly skilled Learning Experience Manager to join our team. As a key member of our boutique management team, you will be responsible for delivering exceptional customer experiences and fashion expertise in line with our strategic priorities and projects.
Main Responsibilities:
- Collaborate with the Learning Team: Coordinate and share educational tools, participate in learning sessions, and adjust learning content to meet boutique needs.
- Collaborate with Boutique Management: Build learning plans, suggest schedules, and participate in customer experience action plans.
- Host Learning Sessions: Host sessions in the boutique or Paris, invite specialists, and validate knowledge acquired by Fashion Advisors.
- Drive and Follow Teams: Manage onboarding, support teams, and implement action plans.
- Participate in Committees: Join the managing committee, Other Europe Learning Committee, and Train the Trainers.
About Us:
Chanel, Inc. is a world leader in luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Our core values are grounded in exceptional creation, client experience, nurturing human potential, and having a positive impact on people, the environment, and communities.
We promote arts, culture, and creativity while investing in research & development, sustainability, and innovation. Our unique working environment fosters collaboration, respect, and diversity, offering competitive rewards, wellbeing programs, learning opportunities, and parental leave.
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