Technical Service Engineer

hace 3 semanas

Madrid, Madrid, España Mygwork A tiempo completo
Job Title: Technical Service Engineer - Bioscience

This role is with Thermo Fisher Scientific, a company that values diversity and inclusion. We are seeking a highly skilled and motivated Technical Service Engineer to join our Bioscience team in Madrid.

Job Summary:

We are looking for a Technical Service Engineer to provide exceptional customer support and technical expertise in Flow Cytometry and Cell Sorting. As a key member of our team, you will work closely with customers, internal stakeholders, and external partners to deliver outstanding results and drive business success.

Key Responsibilities:
  • Provide technical support and assistance to customers via phone, email, and remote support tools.
  • Collaborate with cross-functional teams to optimize instrument performance and ensure customer satisfaction.
  • Work closely with Applications Support and Field Service Engineers to prioritize activities and ensure successful outcomes.
  • Represent the company in a positive and professional manner in all dealings with customers.
  • Manage service requests and administrative responsibilities.
Requirements:
  • Bachelor's degree in science, engineering, or a related field.
  • Professional background in life sciences, cell biology, biomedical engineering, or related subjects.
  • Proven ability to diagnose and resolve problems on electronic and mechanical instrumentation in a scientific laboratory environment.
  • Application experience with Flow Cytometry and Cell Sorting.
  • Excellent analytical, interpersonal, and communication skills.
  • Proficiency in verbal and written communication in English, as well as a good command of French or German.
What We Offer:

Thermo Fisher Scientific is a world-class company that values performance, quality, and innovation. We offer a dynamic and inclusive work environment, competitive compensation and benefits, and opportunities for professional growth and development.

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