Campus Internship Programme Junior Project Analyst
hace 2 semanas
This role is with American Express, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Key Responsibilities- Support the Global Commercial Sales function in Spain, specifically the Global Clients development structure.
- Manage specific commercial and process projects, interacting with other corporate functions and being tasked to monitor and optimize internal processes for American Express and other clients.
- Support the NPS (Net Promoter Score) satisfaction analysis management process for B2B clients, from the preparatory phase to the implementation of ad hoc contents and strategies to optimize response rates that influence the results.
- Assist the structure in daily client management activities, producing internal and external reporting and liaising with operations units.
- Project management skills with the ability to interact following standard dynamics within a sales management and process management structure in a multinational company.
- Typical competences for a Client Development Manager in a B2B / Services environment: Customer Relationship Management, Client Management, account review, commercial presentation, negotiation, competitive pricing design focusing on Challenger Sales methodology, compliance requirements in a regulated marketplace, cross & upselling in a modern and complex organization.
- Required knowledge of the main American Express Global Commercial Services' products and services (including but not limited to Corporate Card, BTA, vPayment, BIP, Purchasing Account).
- Skill & experiences required: Undergraduate / Master's students and recent graduates who have studied in Economics are encouraged to apply.
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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