Support Engineer
hace 1 semana
Open Assessment Technologies is growing, and we're looking for a Support Engineer Level 3 to join our Technical Support team and ensure the reliability, stability, and performance of the systems powering large-scale Computer-Based Assessment (CBA) campaigns worldwide. In this role, you will take ownership of complex technical investigations and provide the expertise needed to keep our platforms running smoothly for hundreds of thousands of learners. Desplácese hacia abajo para obtener una visión general completa de lo que requerirá este trabajo. ¿Es usted el candidato adecuado para esta oportunidad? You will work at the intersection of customer-facing support and engineering, diving deep into application behavior, databases, logs, and code-level diagnostics. Your work will focus on advanced troubleshooting, root-cause analysis, incident resolution, and continuous improvement of tools and processes. By strengthening our support workflows and preventing issues before they occur, you will play a critical role in delivering secure, consistent, and high-quality exam experiences across multiple countries. About the Role As a Level 3 Support Engineer, you will lead complex investigations, resolve high-impact incidents, and help improve our processes and tooling. You will work closely with teams across the company to diagnose issues, identify root causes, and implement long-term solutions that strengthen our platform and enhance the experience of our users. Key Responsibilities Lead in-depth investigations of incidents escalated from Level 2 Support. Analyze and troubleshoot issues using database queries, application logs, and code-level analysis. Identify root causes, propose solutions, validate fixes, and collaborate with development teams on code corrections. Participate in post-incident reviews and contribute to Root Cause Analysis (RCA) reports. Maintain and improve our internal knowledge bases, investigation guides, and troubleshooting procedures. Support production environments through performance monitoring, anomaly detection, and preventive actions. Provide technical mentorship to Level 1 and Level 2 Support teams. Contribute to the continuous improvement of diagnostic and monitoring tools and automation. Skills and Qualifications Strong expertise in SQL and database performance investigation (PostgreSQL, MySQL). Ability to read and debug application code (PHP, JavaScript, Node.js, or similar). Familiarity with Git and ticketing systems such as Jira. Experience with cloud environments (AWS, GCP) and monitoring tools (Dynatrace, Grafana, etc.). Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Preferred Background Bachelor's degree in Computer Science, Engineering, or a related field. 3+ years of experience in software support, reliability engineering, or development roles. xsgfvud Experience working with ITIL or similar support frameworks. If you are passionate about solving complex technical challenges and are excited to contribute to the mission and growth of Open Assessment Technologies, we would love to hear from you.
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System Engineer
hace 1 semana
Palas de Rei, España Reesmarx A tiempo completoMy client, a global leader in Application Delivery Controllers and Load Balancing, is hiring a System Engineer (Pre-Sales) in Spain. Inscríbase rápido, consulte la descripción completa desplazándose hacia abajo para conocer todos los requisitos de este puesto. Responsibilities Deliver technical demos, presentations, and solution designs Provide technical...
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CyberArk PAM Engineer
hace 2 semanas
Palas de Rei, España SQUAD Conseil et Expertises A tiempo completoCyberArk PAM Engineer – Remote Descubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación. Since 2011, SQUAD Group has been a key player in the cybersecurity landscape. We partner with leading organizations to protect their information systems through a comprehensive 360° offering of consulting, integration,...
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(INTERN) Project Engineer
hace 2 semanas
Palas de Rei, España Velto Renewables A tiempo completo(INTERN) Project Engineer – Development & Asset Management ¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación. Velto Renewables (Velto), a subsidiary of CDPQ (Caisse de Dépôt et Placement de Québec), is looking for a Project Engineer (intern) to join its team in Madrid, and to assist in...
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Remote Senior DevOps Engineer AWS
hace 6 días
Palas de Rei, España European Tech Recruit A tiempo completoOur client is a growing SaaS company who are growing their engineering teams to develop a suite of new AI powered products. They are looking for an experienced DevOps engineer to join their team.Haga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del...
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Senior Distributed Systems Engineer
hace 2 semanas
Palas de Rei, España DeepRec.ai A tiempo completoSenior Distributed Computing Engineer – AI & HPC ¿Listo para inscribirse? Antes de hacerlo, asegúrese de leer todos los detalles pertenecientes a este trabajo en la descripción a continuación. San Sebastian | Hybrid | Fixed-term (to June 2026) Want to lead the backbone of next-generation AI infrastructure? A fast-growing European deep-tech company is...
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DevOps Engineer
hace 2 semanas
Palas de Rei, España RSight A tiempo completoAn exciting opportunity to join our client's team at a fast-growing digital product engineering company with a global presence in 33 countries and over 19,000 experts . The company builds products, services, and experiences that inspire, excite, and delight. We are looking for a DevOps Engineer to join this global organization.Build, automate, and optimize...
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Quality Control Engineer
hace 2 semanas
Palas de Rei, España DeepRec.ai A tiempo completoQuality Control Engineer – AI & LLM Services Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación. Barcelona | Hybrid | Fixed-term contract (to June 2026) Want to be on the front line of real-world AI quality, validating systems that power next-generation LLMs,...
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Solar Operations Engineer
hace 2 semanas
Palas de Rei, España OXBO A tiempo completoThe Company:Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura.OXBO are delighted to be working with European leading IPP within the Renewable Energy Sector, specialising in Solar.As Solar Operations Engineer you will be responsible for ensuring the...
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DevOps Engineer
hace 1 semana
Palas de Rei, España RSight A tiempo completoAn exciting opportunity to join our client's team at a fast-growing digital product engineering company with a global presence in 33 countries and over 19,000 experts . The company builds products, services, and experiences that inspire, excite, and delight. We are looking for a DevOps Engineer to join this global organization. ¿Todo listo para enviar su...
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Founding Full Stack Engineer NYC
hace 1 semana
Palas de Rei, España NOVA A tiempo completoNOVA Client | YC-backed AI SaaS Startup Cualquier información adicional que necesite para este trabajo se encuentra en el texto a continuación. Asegúrese de leerla detenidamente y luego envíe su solicitud. Location: Remote from the EU | Relocation to New York available Contract type: Full-time | Equity + Visa sponsorship At NOVA , we are managing a key...
