Online Sales Consultant

Wall Street English is looking for an Online Sales Consultant - German Market to join our team in Barcelona, Spain.Consulte la descripción del puesto a continuación. Si confía en que tiene las habilidades y la experiencia adecuadas, envíe su solicitud hoy mismo.Reporting to the Center Director, you will play a key role in driving revenue growth by advising prospective students on the best learning solutions for their needs. Through consultative online sales appointments, you will convert leads into contracts while also nurturing existing students to ensure high satisfaction, renewals, and referrals.This role combines strong sales performance with a high level of service, ensuring every student receives a personalized and professional experience throughout their journey with Wall Street English.What You Will Be DoingDrive Sales ResultsAchieve monthly sales targets and KPIs set by the Center DirectorBook, conduct, and close online sales consultations (first and second appointments)Maintain a healthy sales pipeline to ensure consistent contract conversionsEnsure contracts are processed accurately and in a timely mannerConvert Prospects and Grow Student Loyalty Follow up with new prospects, existing students, and past contacts to maximize conversion, renewals, and referralsResolve no-shows or cancelled appointments through proactive follow-upHold after-sales and follow-up sessions to drive renewals and referralsManage student expectations through thoughtful, consultative communicationEnsure Student SatisfactionAct as the main point of contact between students and the Service teamAddress student concerns or issues efficiently and ensure a high level of satisfactionContribute to a positive and engaging student experience that encourages long-term commitmentDrive Sales VisibilityMaintain accurate and up-to-date records in the sales CRMManage your diary to ensure all calls, appointments, and follow-ups are completed on timeProvide regular and accurate sales and activity reports to the Center DirectorSupport Team GrowthAttend online meetings with Sales and Service teamsParticipate in marketing initiatives, including online events and promotionsStay up to date with new products, course updates, and sales processesAttend all required training sessions as part of your professional developmentYour ProfileStrong command of German language (C1/C2) Good level of EnglishExperience working towards sales targets or performance objectivesConfident using digital communication platforms (phone, video calls, online tools)Strong service-oriented mindset with a consultative approachGood working knowledge of MS OfficeNice to HaveUniversity degree; professional sales qualification or degree in Business or Marketing are a plusUnderstanding of core sales principles (sales pipeline, forecasting, planning, closing techniques)Confident using social media for communication or lead engagementExperience in the English Language Teaching sectorBackground in service-driven industries (hospitality, fitness, education, customer service)Fluent in EnglishWhat Makes You Successful in This RoleStrong presentation and influencing skills, both online and over the phoneComfortable working in a performance-driven online sales environmentBalanced mindset: driven to achieve sales results while delivering outstanding customer experienceExcellent time management and self-organization skillsCommitment to Diversity, Equity & InclusionWe foster a work environment that is inclusive as well as diverse, where we reflect our customers and students, and where our people can be themselves. We do not discriminate on the basis of gender, race, national origin, religion, age, disability, gender identity or reassignment, sexual orientation, or any other characteristics or categories protected by specific Company employment policies or applicable laws.Equal Opportunity for Candidates with Disabilities (Spain)Our company is committed to equal opportunities and especially welcomes applications from candidates in Spain with a recognized disability of 33% or more. Selected candidates may be asked to provide proof of a recognized disability (33% or higher) after the selection process. Any disability-related information provided will be treated confidentially and used solely for recruitment purposes, in accordance with data protection laws.Hybrid Work Schedule2 days in the office, 3 days working from home. The office is located in Barcelona’s city center.With Wall Street English you will go further.We are Wall Street English, the premier provider of English language instruction for individuals and corporate clients around the world. Built to be the best, by the best, our highly-qualified teachers, personal coaches, immersive classes and proven method mean guaranteed results.Founded in 1972, Wall Street English is one of the leading global English language education companies. We've taught more than 3 million students in more than 40 territories around the world. Now our premium learning offer is available online, in-person or a mix of both. With Wall Street English you will go further.Take a look at what some of our employees say about working with us: Find Your Future. Find Your Home.Commitment to Diversity, Equity & InclusionWe foster a work environment that is inclusive as well as diverse, where we reflect our customers and students, and where our people can be themselves. We do not discriminate on the basis of gender, race, national origin, religion, age, disability, gender identity or reassignment, sexual orientation, or any other characteristics or categories protected by specific Company employment policies or applicable laws. xsgfvud Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.