Sales Quality Assurance Analyst

HelloCompruebe a continuación si tiene lo necesario para esta oportunidad y, si es así, envíe su solicitud lo antes posible.At Factorial, we believe our growth comes from the growth of our people.We’re looking for anSDR Outbound Quality Assurance Specialistto elevate the performance, consistency, and impact of our Sales Development team.This role isn’t just about checking boxes - it’s aboutunlocking SDR potential, sharpening our outbound engine, and ensuring every interaction creates real value .If you’re excited bycoaching, analyzing, and scaling processesin a fast-paced SaaS environment, this could be your next challenge.Are you ready?You’ll collaborate with SDRs, Sales, RevOps, and Enablement toimprove quality, consistency, and efficiencyacross our outbound motion.Instead of just tracking numbers, you’ll dig into conversations, lead flows, and behaviors -turning insights into scalable improvementsas a coach, analyst, and process innovator.What You’ll Be DoingCoach & develop: Provide structured feedback to SDRs to sharpen skills, shorten ramp-up time, and reduce performance gaps.Raise quality standards: Review and assess outbound leads to balance volume, fit, and conversion potential.Standardize excellence: Define clear qualification criteria, best practices, and objection-handling frameworks.Optimize processes: Improve how leads are managed across channels, handoffs, and workflows.Enable consistency: Partner with Sales, RevOps, and Enablement to align SDR efforts with business goals.What Success Looks Like…Higher L2D Conversion RatesIncreased weekly lead reviews coverageBetter lead quality scores (fit + intent)Stronger SDR productivity across calls, connects, and qualified opps/hourShorter ramp-up time for new SDRsConsistent coaching coverage across the teamYou’ll Be a Great Fit if You…Are fluent in English (written and spoken); other languages are a plusBring 2+ years of experience in Sales, SDR, Sales Ops, or Client Acquisition (SaaS experience = strong advantage).Have an analytical mindset with an eye for detail - you love spotting patterns in data and behavior.Enjoy coaching and giving constructive feedback; you’re as much a teacher as you are a problem-solver.Thrive in a fast-paced, international scale-up environment where priorities shift quickly.Are a collaborative team player, eager to partner across Sales, RevOps, and Enablement.Perks of being part of our teamSave expenses with Cobee and get your salary in advance with PayflowTaxDown to simplify your taxes and maximize your savingsHealthy life with Gympass and Alan as private health insuranceLanguage classes with Yolk Academy & Factorial Language exchangeSyra and Apeteat discountsBreakfast in the office, organic fruit and free caffeine and theineFlexible schedules, pet Friendly and no dress codeStructured career pathsto support your professional growth- we don’t believe in dead ends.Transparent salary gridsfrom30.000€ to 45.000€ OTE , with a80/20 split(fixed/variable).About UsFactorialis anall-in-one HR Softwarefast-growing company founded in2016.Our mission is to helpSMEs automate HR workflows , centralize people data and make better business decisions.Currently, serves thousands of customers in over 60 countries all over the world and across industries, it has built a super diverse and multicultural team of over+1200 peoplein Barcelona, Brazil and Mexico offices.Our ValuesWe own it: We take responsibility for every project. We make decisions, not excuses.We learn and teach: We're dedicated to learning something new every day and, above all, share it.We partner: Every decision is a team decision. We trust each other.We grow fast: We act fast. We think that the worst mistake is not learning from them. xsgfvud Wanna learn more about us? Check our websiteWe #betonpeople#J-18808-Ljbffr