Collections Manager

hace 19 horas

Barcelona, España ID Finance A tiempo completo

Talent Acquisition & HR Specialist | Recruitment Strategist | Employer Branding & Employee EngagementCualquier información adicional que necesite para este trabajo se encuentra en el texto a continuación. Asegúrese de leerla detenidamente y luego envíe su solicitud.Role PurposeThe Collections Manager is responsible for overseeingend-to-end collections and debt recovery operations , managing our internal collections teams, external recovery agencies, processes, systems, and strategies. This role ensures smooth execution of all collections processes while maintaining high levels of customer satisfaction.Lead supervisors and team leaders, both onsite and remote, supporting the Head of Collections. Ensure business objectives are met or exceeded and operational KPIs across all teams are consistently achieved.Primary ResponsibilitiesManage and develop the collections and recovery teams, ensuring KPIs are met and compliance with company policies is maintained.Oversee external recovery agencies and partnerships.Ensure results align with the expected operational budget.Develop and implement effective collections and debt recovery strategies.Manage the debt recovery and sale process.Control headcount and departmental operating costs within budget.Introduce and maintain automation and process improvements to enhance efficiency and reduce costs.Work closely with the Risk Department to ensure execution of company recovery strategies.Provide line management for campaign Supervisors and Team Leads.Conduct formal performance reviews and 1:1 meetings against team KPIs.Proactively manage absenteeism, attrition, and team performance, taking corrective action when needed.Monitor operations performance and implement improvements as needed.Prepare, analyze, and present team and operational performance data monthly.Ensure accurate workforce planning, forecasts, and scheduling using relevant tools.Knowledge & SkillsSkills:Strong leadership and people management skills with experience managing large teams.Excellent verbal and written communication and facilitation skills.Strong interpersonal and team-building abilities.Ability to analyze processes, implement changes, and think strategically and operationally.Effective problem-solving and change management skills.Fluent in English and Spanish.Knowledge/Abilities:At least 5 years of experience in collections or debt recovery operations.Understanding of technology and general business operations.Private health and dental insurance.Freedom to work from home two days a week.Kitchen with free coffee and fruit on Mondays, Wednesdays, and Fridays.Team building activities in an international and collaborative environment. xsgfvud Don't miss the opportunity to be part of a company that values innovation, operational excellence, and talent Join us and take your career to the next levelSeniority levelMid-Senior levelEmployment typeFull-timeJob functionStrategy/Planning and OtherReferrals increase your chances of interviewing at ID Finance by 2xGet notified about new Collections Manager jobs inBarcelona, Catalonia, Spain .#J-18808-Ljbffr

  • Collections Manager

    hace 1 hora

    Barcelona, España ID Finance A tiempo completo

    Talent Acquisition & HR Specialist | Recruitment Strategist | Employer Branding & Employee EngagementRole PurposeThe Collections Manager is responsible for overseeing end-to-end collections and debt recovery operations , managing our internal collections teams, external recovery agencies, processes, systems, and strategies. This role ensures smooth execution...

  • Collections & Asset Recovery Specialist (Hybrid)

    hace 1 hora

    Barcelona, España Orbidi A tiempo completo

    A dynamic collections company based in Barcelona is seeking a Collections Manager to lead the collections processes and asset recovery. The role involves managing delinquent accounts, coordinating with the legal team, and maintaining client relationships to maximize recovery. Ideal candidates will have previous experience in collections, a strong...

  • Collections Manager

    hace 1 semana

    Barcelona, España TEMPS A tiempo completo

    Temps Executive Division is recruiting a Debt Collection Manager for a Fintech company located in Barcelona. ¿Debt Collection Manager reports directly to the managing director (MD) or responsible assigned by MD and is dotted to Chief Service Officer (CSO). Debt Collection Manager will be responsible for collection process and reaching expected recovery...

  • Collections Manager

    hace 3 días

    Barcelona, España TEMPS A tiempo completo

    Temps Executive Division is recruiting a Debt Collection Manager for a Fintech company located in Barcelona. Debt Collection Manager reports directly to the managing director (MD) or responsible assigned by MD and is dotted to Chief Service Officer (CSO). Debt Collection Manager will be responsible for collection process and reaching expected recovery...

  • PM Fragrance Collections

    hace 2 días

    Barcelona, España Puig A tiempo completo

    The Opportunity 1 year contract starting in February 2026 In the Carolina Herrera department, we are looking for a Graduate Product Manager – Fragrance. The graduate will be in charge of assisting the teams on the development of the future marketing plans for the brand’s two high perfumery collections: Herrera Confidential & Lucky Charms. What you'll get...

  • Senior Accounting Manager

    hace 2 días

    barcelona, España Jordan martorell s.l. A tiempo completo

    We are looking for a Senior Accounting Manager to lead all accounting operations, with a strong emphasis on Accounts Payable (AP), Accounts Receivable (AR), and Tax Compliance . This position ensures accurate financial reporting, effective internal controls, and efficient cash management while driving process improvements and team performance. You will...

  • Finance and Administration Manager

    hace 2 semanas

    Barcelona, España Page Personnel España A tiempo completo

    Reporting to the CFO of HQ and the CEO of Germany, your main responsibilities will be: Accounting and tax supervision Payment rolls & customer collections Bank reconciliation Treasury management ERP developing and management. Inventories supervision External audit support Monthly financial report dead lines Annual budget and forecast support Company...

  • Assistant Store Manager | Store Manager

    hace 2 horas

    Barcelona, España Tapestry, Inc. A tiempo completo

    Assistant Store Manager I - CE ES La Roca (40 Hours) Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and...

  • Senior Manager, Customer Support

    hace 5 días

    Barcelona, España The Knot Worldwide A tiempo completo

    **ABOUT THE ROLE AND OUR TEAM**: As the **Sr. Manager, Global Customer Support**, you will lead and inspire a high-performing execution team focused on managing day-to-day operations in customer facing teams as: collections, vendor support and concierge. The Sr. Manager Global Customer Support will oversee these functions across our global marketplace...

  • Sales manager

    hace 4 días

    Barcelona, España "Shanghai New Idea" A tiempo completo

    We're Hiring: Sales Manager / Key Account Manager / Business Development Manager – Europe Focused (Based in Barcelona)¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en "solicitar" para ser considerado.Location: Barcelona, SpainContact: Borja Aguirreche Kutz – New Idea, a fast-growing garment...