ORDER TO CASH
hace 2 semanas
KEY RESPONSIBILITIESPresente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.Order Management & Follow-upEnd-to-end management of the order lifecycle, ensuring accuracy of data, commercial terms and invoicing.Daily monitoring of order flows and proactive issue management.Cross-functional coordination with Supply Planning, Logistics, Finance, Sales and Marketing to ensure smooth execution.Customer Communication & ServiceMain point of contact for customers regarding order status, deliveries and issues.Efficient handling of multi-channel requests (email/phone) and incident resolution.Support to Account Managers and management of customer onboarding in internal systems.Incident ManagementLogging and follow-up of customer complaints and delivery issues.Coordination with warehouses and logistics providers to ensure timely resolution.Management of returns, replacements and communication of corrective actions.Reporting & Continuous ImprovementUpdate and maintenance of data in ERP and CRM systems.Preparation of performance reports (KPIs, OTIF, order quality, lead times).Participation in process optimization initiatives and support for new tool implementations.UK Order-to-Cash ProjectSupport in the implementation of the project while ensuring service continuity.Validation and update of the UK customer database.Coordination with the local UK team and occasional travel to London.SELECTION REQUIREMENTS – ESSENTIAL (UK-SPECIFIC)Languages: English and Dutch.Residence: Long-term residence in Barcelona or surrounding areas.Strong customer service orientation with excellent interpersonal skills.DESIRABLE REQUIREMENTSUniversity degree in Business Administration, Supply Chain or a related field.Minimum of 2 years’ experience in Customer Service, Order Management or Supply Chain support roles.Previous experience in multinational environments and/or the pharmaceutical sector will be a plus.PERSONAL ATTRIBUTES & SKILLSProactive, solution-oriented profile with a strong team spirit.High sense of responsibility and accountability.Ability to remain calm under pressure with strong problem-solving skills.Knowledge of Spanish will be valued.Solid understanding of the Order-to-Cash process.Proficiency in ERP systems (SAP, Oracle) and MS Office tools.CONDITIONSSalary: €35,000 + 3% variable bonus (highly administrative role).Location: Office-based role in Barcelona.Remote work: 1.5 days per week. xsgfvud Office working hours.
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ORDER TO CASH
hace 2 semanas
Plaza Catalunya, España LHH A tiempo completoKEY RESPONSIBILITIES Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.Order Management & Follow-up End-to-end management of the order lifecycle, ensuring accuracy of data, commercial terms and invoicing. Daily monitoring of order flows and proactive issue management. Cross-functional...
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SAP Support Consultant – Sales Order Fulfilment
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Plaza Catalunya, España Gracia101 Talent Solutions A tiempo completoGracia101 is looking for a SAP OTC - TAX Lead to join one of our client’s teams in Barcelona. Desplácese hacia abajo para obtener una visión general completa de lo que requerirá este trabajo. ¿Es usted el candidato adecuado para esta oportunidad?As part of the Order Management team, you will take ownership of Order-to-Cash (OTC) and taxation-related...
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hace 5 días
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SAP OTC Tax Lead
hace 4 días
Plaza Catalunya, España Gracia101 Talent Solutions A tiempo completoGracia101 is looking for a SAP OTC - TAX Lead to join one of our client’s teams in Barcelona. Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura.As part of the Order Management team, you will take ownership of Order-to-Cash (OTC) and taxation-related processes, combining...
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Plaza Catalunya, España Royal Caribbean Group A tiempo completoThe Guest Services Officer must be Friendly, Passionate, and Committed.Habilidades, experiencia, cualificaciones... Si tiene el perfil adecuado para esta oportunidad, asegúrese de inscribirse hoy mismo.Actively listens and extends assistance to resolve guest issues and concerns.A strong guest satisfaction disposition is mandatory, a people person, with a...