Conference Concierge
hace 6 horas
The Concierge owns the guest's overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every guest's needs and expectations.The Concierge must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Concierge is held fully accountable for the quality of their groups and guests' overall personalized experience. This individual will work in a team of Concierges who take full ownership and accountability for any concerns, questions and queries to the highest level of expectation. The Concierge provides a personalized guest service experience, where the anticipation of guests' needs, and expectations are executed in a flawless timely mannerQualifications:~ SHIPBOARD Employment typePor favor, lea detenidamente la siguiente descripción del puesto para asegurarse de que encaja con el perfil antes de enviar su solicitud.~ Ability to speak English clearly, distinctly and cordially with guests.~2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel.~ Experience in handling different types of events with 80+ guests.~ Guest services shipboard experience is an advantage.Essential duties and responsibilities:Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate. xsgfvud Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listeningMaintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environmentMaintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferencesCoordinates guests' special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc.As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.
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Concierge and Events
hace 12 horas
Madrid, España Celebrity Cruises A tiempo completoThe Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine...
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Concierge and Events
hace 7 horas
Madrid, España Celebrity Cruises A tiempo completoThe Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine...
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Concierge and Events
hace 6 horas
Madrid, España Celebrity Cruises A tiempo completoThe Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine...
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Concierge and Events
hace 3 horas
Madrid, España Celebrity Cruises A tiempo completoThe Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine...
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Concierge and Events
hace 7 horas
Madrid, España Celebrity Cruises A tiempo completoThe Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine...
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Conference Concierge
hace 6 días
Madrid, España Marriott International, Inc A tiempo completo**Número de Empleo** 23116629 **Categoría de Empleo** Sales & Marketing **Ubicación** The Madrid EDITION, Plaza de Celenque 2, Madrid, Madrid, Spain VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** - Marriott International es un empleador que ofrece...
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Contract Management Apprentice
hace 2 semanas
Madrid, España Alan A tiempo completoLaunch and iterate on new services made to scale fast. Set up monitoring for a granular understanding of our processes. Coach more junior colleagues. Building an automated AI based concierge service – member shares some constraints in app, we ensure we can programmatically call clinics to book an appointment matching their requirements. Handling tactical...
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Operations Management
hace 2 semanas
Madrid, España Alan A tiempo completoRole OverviewDesplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas.Operations Builder– The Ops Builder core responsibilities are to build and strengthen our operational capabilities and scale our platform efficiently to handle fast growth, cost...
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Operations Management
hace 1 semana
madrid, España Alan A tiempo completoRole Overview Operations Builder – The Ops Builder core responsibilities are to build and strengthen our operational capabilities and scale our platform efficiently to handle fast growth, cost optimisation and product diversification. Responsibilities Launch and iterate on new services made to scale fast. Push for automation and efficiency gain of our...
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Corporate Receptionist
hace 2 semanas
Madrid, España JLL A tiempo completoJLL supports the Whole You, personally and professionally. We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. We’re a Fortune 500 company. We work across 80 countries, in 280 different...
