E-commerce Customer Support

hace 6 días


Madrid, España vivo España A tiempo completo

Job Description of E-commerce Customer SpecialistASAPWe are a technology company, driven by the passion to create the ultimate products, with smart terminals and intelligent services at its core. Founded over 20 years ago, with headquarters in Dongguan, China, we are proud to say that we still have over 80-percent of employees working in R&D, as part of our proprietary research and development system. By now, we have over 300 million active users worldwide, and we are ranked 5th in global market share.Holding a firm belief in creating the vivo culture in Europe, we are proud to say that our team is courageous, ambitious, authentic and multicultural with 15 nationalities and growing. At vivo, we make sure your voice is heard, and your culture is respected.At vivo, we commit ourselves to one thing, do the right things and do things right. We support openness and authenticity, promote self-reflection and continuous learning, we thrive to provide a working environment where our talents can perform at their peak.Position Target Overview: We are looking for an enthusiastic and detail-oriented Customer Service Specialist to join our growing team. In this role, you will assist in managing daily email inquries for the e-commerce platform . If you are passionate about e-commerce, highly organized, and ready to contribute to the success of our online business, we'd love to have you on board# customer support:Dedicated Market Support: Serve as the main point of contact for all customer inquiries originating from our Spanish and Portuguese website and e-commerce platform. xsgfvud Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.# handle customer inquries:Primarily handle customer inquiries via email and phone, delivering prompt, accurate, and courteous responses.# 1.At least a Bachelor's degreeAt least 2-years customer service software experiencesSpanish and English is must, Portugees is a plusCustomer support, email and live chat experiences



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