Information technology support technician

hace 1 día


Valencia do Sil, España Sharp Brains A tiempo completo

Job Details:Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación.Position: IT Support Technician L1 (On-site)Role Type: BackfillWorking Days: On siteContract duration: 1 year (extendable)Contract Type: Freelance / B2 B contractExperience Required: More than 3 years IT Support.Site Address: Madrid, SpainRole – Onsite Deskside Support (L1/L2) Key Responsibilities:1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues.2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices.3. Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements.4. Delivered support using tools such as SCCM, Intune, and Service Now for asset tracking, ticket resolution, and remote assistance.5. Administered approved software installations, updates, and security patching in coordination with IT policies.6. Provided remote and deskside support using EUC tools and supported applications such as MS Office, Outlook, and VPN clients.7. Ensured compliance with security protocols, antivirus monitoring, and desktop policy enforcement.8. Offered VIP support and acted as the primary onsite contact during critical escalations or outages.9. Supported printers, scanners, and peripheral devices, including troubleshooting and routine maintenance.10. Assisted with Active Directory tasks, basic user account management, and smart hands support. 11. Maintained documentation of incident resolution, hardware inventory, and technical guides for internal reference.12. Demonstrated familiarity with Windows OS environments, mobile device support, and basic MAC device handling. xsgfvud 13. Followed ITIL practices for incident, problem, and service request management in corporate environments.



  • Valencia, España Sharp Brains A tiempo completo

    Job Details: Position: IT Support Technician L1 (On-site) Role Type: Backfill Working Days: On site Contract duration: 1 year (extendable) Contract Type: Freelance / B2B contract Experience Required: More than 3 years IT Support. Site Address: Madrid, Spain Role – Onsite Deskside Support (L1/L2) Key Responsibilities: 1. Provided end-to-end technical...


  • Valencia, España Sharp Brains A tiempo completo

    Job Details:Position: IT Support Technician L1 (On-site) Role Type: Backfill Working Days: On site Contract duration: 1 year (extendable) Contract Type: Freelance / B2B contract Experience Required: More than 3 years IT Support. Site Address: Madrid, SpainRole – Onsite Deskside Support (L1/L2) Key Responsibilities: 1. Provided end-to-end technical support...


  • Valencia, España Sharp Brains A tiempo completo

    Job Details: Position: IT Support Technician L1 (On-site) Role Type: Backfill Working Days: On site Contract duration: 1 year (extendable) Contract Type: Freelance / B2B contract Experience Required: More than 3 years IT Support. Site Address: Madrid, Spain Role – Onsite Deskside Support (L1/L2) Key Responsibilities: 1. Provided end-to-end technical...


  • Valencia, España Sharp Brains A tiempo completo

    Job Details:Descubra más sobre las tareas diarias, las responsabilidades generales y la experiencia requerida para esta oportunidad desplazándose hacia abajo ahora.Position: IT Support Technician L1 (On-site)Role Type: BackfillWorking Days: On siteContract duration: 1 year (extendable)Contract Type: Freelance / B2B contractExperience Required: More than 3...


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  • Valencia, España Sharp Brains A tiempo completo

    Role Type : BackfillContract duration : 1 year (extendable)Contract Type : Freelance / B2B contractExperience Required : More than 3 years IT Support.Site Address : Madrid, SpainResponsibilitiesProvided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues.Handled IMAC activities...


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