Technology Customer Success Manager
hace 7 días
Technology Customer Success Manager¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo.We’re looking for a Technology Customer Success Manager to join our Technology Enablement team. In this regional role, you will lead client engagement and drive customer success deployment for our technology platform across key global markets. You’ll play a critical part in helping our global client unlock maximum value from our technology, supporting local market onboarding, and driving adoption and long-term success.Department:Account ManagementLocation:BarcelonaKey ResponsibilitiesPartner with the client to define and align scope: document features against commercial agreements and create region‑specific SoWs, circulating for agreement.Maximise value and ROI: ensure markets and users get measurable outcomes, managing expectations throughout.Drive adoption: deliver content, training, onboarding and hypercare to accelerate usage across markets.Be the Voice of the Customer: run CSAT surveys, capture insights, and feed enhancements into the roadmap, reflecting regional nuances.Orchestrate delivery: coordinate Client Services, Product, Engineering and PM to set clear deliverables and hold all parties to scope.Control scope: minimise scope creep by enforcing agreed statements of work.Remove barriers and optimise performance: address adoption blockers and work with Support and Engineering to improve system performance.Grow the account: identify opportunities to expand use of the In Touch platform and related products.Skills, Knowledge and ExpertiseProven experience in Service Management, Customer Success Management, or a similar role.Strong understanding of how technology is adopted and used across local markets and regions.High level of technical competency and confidence discussing technical concepts.Ability to translate complex technical information into clear, client-friendly language.Excellent verbal and written communication skills.Strong ability to prioritise work based on client needs and business impact.Demonstrated conflict management skills and the ability to influence effectively.Proven ability to build and maintain long‑term relationships across complex, enterprise‑level organisations.Strong commercial understanding of SaaS go‑to‑market strategies.Awareness of competitor technologies and emerging market trends.Strong technical problem‑solving capabilities.Equal Opportunitiesadm Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. xsgfvud We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.Seniority levelMid‑Senior levelEmployment typeFull‑timeJob functionOtherIndustriesAdvertising Services#J-18808-Ljbffr
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Technology Customer Success Manager
hace 1 semana
barcelona, España adm Indicia A tiempo completoTechnology Customer Success Manager We’re looking for a Technology Customer Success Manager to join our Technology Enablement team. In this regional role, you will lead client engagement and drive customer success deployment for our technology platform across key global markets. You’ll play a critical part in helping our global client unlock maximum...
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Technology Customer Success Manager
hace 2 semanas
barcelona, España Indicia Ltd A tiempo completoTechnology Customer Success Manager Department:
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Technology Customer Success Manager
hace 2 días
Barcelona, España Indicia Ltd A tiempo completoTechnology Customer Success Manager Department: Account Management Employment Type: Permanent Location: Barcelona Description We’re looking for a Technology Customer Success Manager to join our Technology Enablement team. In this regional role, you will lead client engagement and drive customer success deployment for our technology platform across key...
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Technology Customer Success Manager
hace 2 días
Barcelona, España adm Indicia A tiempo completoTechnology Customer Success Manager¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo.We’re looking for a Technology Customer Success Manager to join our Technology Enablement team. In this regional role, you will lead client engagement and drive customer success deployment for...
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Technology Customer Success Manager
hace 7 días
Barcelona, España Indicia Ltd A tiempo completoTechnology Customer Success ManagerPor favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud.Department:Account ManagementEmployment Type:PermanentLocation:BarcelonaDescriptionWe’re looking for a Technology Customer Success Manager to join our Technology Enablement team. In this regional role, you will lead...
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Customer Success Manager
hace 6 días
Barcelona, España Applied Software Technology A tiempo completoSpain - Sales - 1440 **Job Description**: **About Graitec Group** - Join our Graitec family and you’ll have an opportunity to make an impact, whilst being at the forefront of technology innovation, working with architectural, engineering, construction and manufacturing customers to empower projects that deliver real-world benefits across the...
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Senior Customer Success Manager
hace 1 día
Barcelona, España Amadeus A tiempo completoAn international travel technology leader is seeking a Customer Success Manager in Barcelona. This role entails building strong customer relationships, ensuring product value is realized, and driving revenue growth. Candidates should have a Bachelor's degree and 5–7 years of experience in Customer Success, particularly within hospitality. The position...
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Regional Technology Customer Success Lead
hace 1 semana
barcelona, España adm Indicia A tiempo completoA leading technology firm in Barcelona seeks a Technology Customer Success Manager to lead client engagement and drive technology adoption. The ideal candidate will have experience in Service Management and a strong understanding of technology use across regions. Responsibilities include defining project scopes and ensuring measurable outcomes. This is a...
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Regional Technology Customer Success Lead
hace 2 días
Barcelona, España adm Indicia A tiempo completoA leading technology firm in Barcelona seeks a Technology Customer Success Manager to lead client engagement and drive technology adoption. The ideal candidate will have experience in Service Management and a strong understanding of technology use across regions. Responsibilities include defining project scopes and ensuring measurable outcomes. This is a...
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Regional Technology Customer Success Lead
hace 7 días
Barcelona, España adm Indicia A tiempo completoA leading technology firm in Barcelona seeks a Technology Customer Success Manager to lead client engagement and drive technology adoption.Asegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato.The ideal candidate will have experience in Service Management and a strong...
