Team Lead

hace 1 semana


Madrid, España Sun Finance Group A tiempo completo

Role Description¿Está pensando en solicitar este empleo? No se demore, desplácese hacia abajo y envíe su solicitud lo antes posible para no perder la oportunidad.Full‑time Team Lead based in Madrid. Oversee the Customer Care and Collections team, driving performance, mentoring team members, creating structured workflows, and ensuring project deadlines are met. Collaborate with cross‑functional teams to achieve business objectives while fostering a positive and productive team culture.QualificationsProven experience in Customer Care (CC) or Debt Collection (DC); experience across both areas is a strong advantage.Leadership and team management skills, including the ability to motivate and mentor team members.Strong communication and interpersonal skills for effective collaboration across teams and stakeholders.Analytical and problem‑solving skills to enhance team performance and resolve challenges efficiently.Flexibility and adaptability to work in a fast‑paced and dynamic environment.Proficiency in tools and software that enhance team collaboration and project execution (e.g., task management platforms).Background in Fintech / Digital Lending or related field is a plus.Bachelor’s degree in Business Administration, Management, or a related field is desired.Fluency in English.What do we offerA full‑time hybrid work model, combining flexibility with meaningful in‑person collaboration.An opportunity to join a company that truly values autonomy, trust, and flexibility.A dynamic, collaborative culture where your ideas and leadership can drive real impact.Competitive compensation with performance‑based incentives. xsgfvud Clear opportunities for professional growth and leadership development within a fast‑growing digital business.Referrals increase your chances of interviewing at Sun Finance by 2x.#J-18808-Ljbffr


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