Information Technology Support Specialist
hace 3 días
Job Purpose The Technical Support Specialist will ensure efficient and effective operation of all IT and Telephony related hardware, software and infrastructure across a site or collection of sites. Provide hands and eyes support and global project implementation activity ensuring local infrastructure delivers to business expectations (SLA) whilst remaining fully aligned to global IT Policies. To effectively manage their work queue, communicate clearly and concisely with all staff and external contacts to ensure satisfactory completion of each Incident and Service Request. The primary duties of this role are: •Level 2 infrastructure support: Configure, deploy, maintain, troubleshoot and support key IT infrastructure including computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment • Diagnose and resolve issues associated with end user based application software and operating systems • Support diagnosis and incident resolution of core Ethypharm infrastructure in collaboration with relevant Engineer or Operations Manager • Providing support to external third parties as required • Ensure that the ITSM tool is up to date with progress achieved • Continuous improvement - proactive management of infrastructure to reduce support calls • Contribute to project teams in the improvement of current IT services and development and delivery of new IT services. • Raising purchase orders and obtaining approval to order hardware, software services and spare parts. • To maintain clear, concise and unambiguous communication with all users on progress and actions required to close out Incidents and Service Requests • Coaching users to assist themselves on a self-help basis • GMP rules and regulations – solid understanding of Good Manufacturing Practice (GMP) rules and regulations • GxP computerized system applications – solid understanding of the variety of these types of computerized systems Validation experience on systems such as: Laboratory Information Management System (LIMS) Laboratory Instrument Systems (LIS) Clinical Trial Monitoring Systems Chromatography Data System (CDS) Supervisory Control and Data Acquisition (SCADA) Manufacturing Execution System (MES) Enterprise Resource Planning (ERP) Systems Batch Record System Building Management Systems (BMS) Experience: Infrastructure support for local and remote users – including PC/Printer Installations and Repairs, Software Installations (Manual and Remote Deployment), Networking printers, Telephone System Administration • Email & smart phone Administration • Remote Access/VPN Support • Troubleshooting desktop operating systems, supporting MS Office & Desktop Software • Assistance with basic server management Qualifications: Certification in infrastructure technology MS Engineer or equivalent qualification Skills • General infrastructure installation, support and maintenance • General MS applications troubleshooting • Ability to manage multiple reported incidents and problems simultaneously and escalate as appropriate Personal qualities • Prepared to be flexible, willing to work as part of a project team and to take on other responsibilities as required by the business to achieve the objectives of the business. • Detail oriented with strong analytical & technical knowledge, with the ability to work in a small group as well as independently.
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Information Security Specialist
hace 4 días
Cequelinos, España EBRO A tiempo completoEBRO SUV, an iconic automotive brand currently undergoing a strategic relaunch and growth, is looking for an Information Security Specialist to strengthen the compliance and cybersecurity area. Your Responsibilities Support and lead the implementation, monitoring, and continuous improvement of information security management systems (ISO/IEC 27001, ENS )....
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Information Security Specialist
hace 4 semanas
Cequelinos, España EBRO A tiempo completoEBRO SUV, an iconic automotive brand currently undergoing a strategic relaunch and growth, is looking for an Information Security Specialist to strengthen the compliance and cybersecurity area.Your ResponsibilitiesSupport and lead the implementation, monitoring, and continuous improvement of information security management systems (ISO/IEC 27001,...
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End User Support Specialist
hace 4 días
Cequelinos, España Ubique Systems A tiempo completoEssential Duties and Responsibilities: Level 1 support for all hardware and software related problems including troubleshooting and resolution. Monitor and process tickets / incidents. Act as central point of contact as part of end user support. Install, configure, administrate, and monitor end user devices, such as workstations, laptops, and other mobile...
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Cequelinos, España HiredChina.com国际人才招聘网 A tiempo completoPosition: Technical Support Specialist – Agricultural Machinery Navigation Location: Spain (home-based with regular travel required) Salary Range: (Eur) Per month Job Summary: Provide technical support for agricultural machinery navigation products. Support local customers, distributors, and partners by handling installations, commissioning,...
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IT Support Specialist
hace 2 días
Cequelinos, España Exceltic A tiempo completo¿Quieres formar parte de la experiencia Exceltic, una empresa con estrategia centrada en las personas?¿Buscas formar parte de una gran variedad de proyectos punteros en una empresa de ingeniería en fuerte expansión? ¡Queremos conocerte!¡Ésta es tu oportunidad!Estamos en búsqueda de un/a IT Support Specialist, para formar parte de uno de nuestros...
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IT Support Specialist
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Cequelinos, España Exceltic A tiempo completo¿Quieres formar parte de la experiencia Exceltic , una empresa con estrategia centrada en las personas? ¿Buscas formar parte de una gran variedad de proyectos punteros en una empresa de ingeniería en fuerte expansión? ¡Queremos conocerte! ¡Ésta es tu oportunidad! Estamos en búsqueda de un/a IT Support Specialist , para formar parte de uno de nuestros...
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hace 1 semana
Cequelinos, España ASPHALION A tiempo completo¡Be part of the future of drug safety at Asphalion! We’re looking for a Pharmacovigilance Specialist ready to embrace new challenges in a fast-moving, international environment. If you thrive on precision and want to make a real impact, we’d love to have you on our team! Main responsibilities: Perform weekly global/local literature assessments....
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Pharmacovigilance Database Specialist
hace 7 días
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Deskside Support Technician
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Field Application Specialist
hace 2 semanas
Cequelinos, España Invenia Group A tiempo completoField Application Specialist Invenia Group Spain (Remote) Do you want to work for an innovative company at the forefront of clinical genomics, dedicated to improving patient care through cutting-edge AI-driven solutions? We have partnered with a fast-growing genomics company, looking for a 'Field Applications Specialist based in Spain and who will serve as...
