Sr AI Engineer

1 week ago Be among the first 25 applicantsDescubra más sobre las tareas diarias, las responsabilidades generales y la experiencia requerida para esta oportunidad desplazándose hacia abajo ahora.About Murphy AIMurphy AI is revolutionizing debt collection through conversational artificial intelligence. We're building an advanced debt recovery platform where AI agents conduct natural, empathetic conversations across multiple channels—with a special focus on voice interactions at scale. Our AI agents don’t just send emails or SMS. They pick up the phone, understand human speech, respond intelligently, and negotiate—while maintaining the nuance and empathy that complex financial conversations require.The challenge is making our agents sound so natural that debtors forget they're talking to AI, while handling the complexity of financial negotiations, regulatory compliance, and emotional conversations. We’re also constantly improving the system’s intelligence with every interaction.The RoleAs our Senior AI Engineer, you’ll engineer the intelligence behind thousands of daily phone calls and multi‑channel conversations that recover millions in debt while treating people with dignity.What Makes This Role UniqueReal‑world voice AI impact: Your contributions directly power live phone conversations with real peopleEnd‑to‑end ownership: From conversation design to deployment and optimizationComplex conversational challenges: Navigate payment negotiations, objection handling, and emotional conversationsCutting‑edge tech stack: Latest LLMs, advanced TTS/STT systems, real‑time processingImmediate feedback loops: See your AI agents in action and iterate rapidlyWhat You’ll BuildAdvanced Conversational SystemsDesign and optimize real‑time voice interaction pipelines for natural, low‑latency conversationsBuild context‑aware conversational flows that adapt tone, pace, and strategy based on conversation stateImplement quality assurance systems that monitor and improve conversation performanceConversational IntelligenceDevelop AI agents that understand context, emotions, and intent in real‑time conversationsBuild intelligent conversation routing that knows when to escape, when to negotiate, and when to empathizeDesign prompt strategies and agent behaviors that maximize both recovery rates and user experienceExperiment with different approaches to improve conversation outcomes continuouslyProduction AI InfrastructureOptimize latency‑critical pipelines for natural conversation flowBuild scalable orchestration systems that handle hundreds of concurrent interactionsDesign A/B testing frameworks for voice and text interactionsEnsure reliability, monitoring, and observability of AI systems in productionAI Tooling & InnovationCreate internal tools for conversation analysis, quality evaluation, and performance monitoringBuild simulation and testing frameworks for conversational edge casesResearch and experiment with new AI technologies to keep Murphy ahead of the curveExplore innovative approaches to voice synthesis, speech recognition, and conversational designThe Technical PlaygroundAI & Voice StackLLMs: OpenAI, Anthropic and othersTTS: ElevenLabs (experience with these or similar tools is a plus)STT: Whisper, AssemblyAI (experience with these or similar tools is a plus)Real‑time Communication: WebSockets, Livekit (experience with these or similar tools is a plus)AI Observability: LangFuseInfrastructureBackend: Node.js microservices, TypeScript, PythonMessaging: Kafka for inter‑service communicationMonitoring & Observability: LangFuse, DatadogData: PostgreSQL, vector databasesWhat We’re Looking ForCore Requirements4+ years of software development experience with a solid engineering foundationProven experience deploying Gen AI solutions in production (LLMs, RAG pipelines, AI agents)Strong interest and passion for voice AI and TTS/STT technologies – you’re excited about conversational AI and want to dive deep into this areaFullstack capabilities: You understand both backend systems and how they integrate with user‑facing applicationsCollaborative mindset: Experience mentoring teammates and contributing to team growthNice to HaveBackground in speech processing, audio preprocessing, or acoustic systemsExperience with conversational AI frameworks and voice flow designKnowledge of voice quality metrics and evaluation methodologiesUnderstanding of WebSocket protocols and real‑time communication systemsExperience with supervised learning, model training pipelines, or classical ML approachesThe X-FactorGenuine passion for AI: You get excited about AI advances and love experimenting with new technologiesProduct mindset: You think about adding value to the user, not just tech improvementsStrong communication skills: You can explain complex technical concepts clearly to different audiencesProactive and self‑motivated: You take ownership and drive projects forward independentlyWhat We Offer€80k–120k + equity: Own a piece of the AI revolutionLatest voice AI tools: Work with cutting‑edge technologies and shape our technical decisionsTechnical autonomy: Contribute to our entire voice architecture from the ground upCulture of experimentation: We value learning through experimentation—as long as it aligns with our goalsImpact: Be part of our startup’s growth story, where your contributions directly influence our product and futureStartup perksDaily meals with Nora Foods (50% covered)Panot e‑bike subscription (50% covered)Cobee flexible compensation cardContinuous learning through trainings and knowledge‑sharingReady to Build the Future of Conversational AI?If you’re looking for an opportunity to work deeply with voice AI and conversational systems in production, this is your chance. We’re creating intelligent agents that navigate complex human conversations with empathy, intelligence, and real business impact. Your work will directly touch thousands of conversations daily, pushing the boundaries of what’s possible in applied conversational AI.Sound interesting? xsgfvud Let’s talk.#J-18808-Ljbffr