Senior Consultant
hace 3 días
Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Desplácese hacia abajo para obtener una visión general completa de lo que requerirá este trabajo. ¿Es usted el candidato adecuado para esta oportunidad? Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce. We are seeking a dynamic and technically astute CX Consultant to join our growing team. In this role, you will serve as the technical bridge between our sales team and our clients, driving the adoption of cutting-edge Contact Center as a Service (CCaaS) solutions. Architect high-level solutions primarily on the Genesys platform (Genesys Cloud CX), ensuring alignment with client infrastructure (CRM integrations, WFM, Reporting). Leverage knowledge of the broader CCaaS landscape (specifically Five9 and Amazon Connect) to perform competitive analysis and migration strategies. Handover: Ensure a smooth transition from the sales cycle to the professional services/implementation team by providing detailed architectural documentation. Close the Loop : Drive the evolution of our Service Portfolio by feeding market insights and technical learnings back to the team, effectively closing the feedback loop between Sales and Delivery Experience: 3+ years of experience in a Pre-Sales, Solution Consulting, or Technical Sales role specifically within the Contact Center industry. Genesys Expertise: Deep technical understanding and configuration knowledge of Genesys (Genesys Cloud CX certification is a strong plus). Bilingual proficiency (C1/C2 or Native) in English and Spanish is mandatory. CX/CRM systems: experience with integration of CX/CRM systems Technical Stack: Familiarity with WebRTC, SIP, API integrations (REST), and Cloud platforms (AWS, Azure). xsgfvud Experience with conversational AI (Google CCAI, Lex), WFM tools, and CRM integrations (Salesforce, Zendesk, Microsoft Dynamics).
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SAP Senior Consultant
hace 5 días
Gasteiz / Vitoria, España Capitole A tiempo completoPeople First : trust, respect, and professional development.Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.#Cutting-edge projects with global clients and modern technologies.#Tailored training programs: up to €1,200/year per employee.#Private...
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SAP Senior Consultant
hace 7 días
Vitoria-Gasteiz, España Capitole A tiempo completoPeople First : trust, respect, and professional development.Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.#Cutting-edge projects with global clients and modern technologies.#Tailored training programs: up to €1,200/year per employee.#Private...
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Senior Murex Consultant
hace 5 días
Gasteiz / Vitoria, España Ascendion A tiempo completoWe are looking for a Senior Murex IT Consultant to support and deliver Market Risk (MRB) Murex projects within Santander’s Markets Risk Product Team. You will work closely with Risk users, Functional teams, and IT squads in a transformational (AS-IS → TO-BE) environment. Para ser considerado para una entrevista, por favor, asegúrese de que su solicitud...
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Application Senior Consultant Fullstack
hace 4 semanas
Vitoria-Gasteiz, España STRATESYS A tiempo completoTras más de 27 años ejecutando más de 1.500 proyectos y desarrollando soluciones tecnológicas de negocio, Stratesys se ha consolidado como una multinacional líder en servicios digitales y una de las mayores especialistas en tecnología SAP y Salesforce.Actualmente, tenemos una vacante abierta para el puesto de Application Senior Consultant Fullstack,...
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SAP QM Consultant
hace 2 semanas
Vitoria-Gasteiz, España RED Global A tiempo completoRED Global is looking for a Senior SAP QM Consultant to join an ongoing SAP implementation project in Spain.Key skills:• Senior experience in SAP QM• Strong hands-on configuration• Full lifecycle: design, build, testing, go-live, support• Integration with PP / MM / EWM• Spanish-speaking, English B2• Hybrid working (Spain)• Start: Immediate•...
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SAP QM Consultant
hace 5 días
Vitoria-Gasteiz, España RED Global A tiempo completoRED Global is looking for a Senior SAP QM Consultant to join an ongoing SAP implementation project in Spain. Key skills: • Senior experience in SAP QM • Strong hands-on configuration • Full lifecycle: design, build, testing, go-live, support • Integration with PP / MM / EWM • Spanish-speaking, English B2 • Hybrid working (Spain) • Start:...
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Sap Qm Consultant
hace 6 días
Gasteiz / Vitoria, Álava, España CIPEx - Consejo de Ingenieros Peruanos en el EXterior A tiempo completoRED Global is looking for a Senior SAP QM Consultant to join an ongoing SAP implementation project in Spain.Key skills:Senior experience in SAP QMStrong hands-on configurationFull lifecycle: design, build, testing, go-live, supportIntegration with PP / MM / EWMSpanish-speaking, English B2Hybrid working (Spain)Start: ImmediateDuration: 6 months + Extension If...
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Senior SAP S/4HANA PP Consultant
hace 5 días
Vitoria-Gasteiz, España Hays A tiempo completoPosition: Senior SAP S/4HANA PP Consultant Location: Spain (100% Remote) Duration: Freelance (130 Hrs- 150 Hrs). Responsibilities: Lead the implementation of SAP S/4HANA PP module. Analyse production processes and adapt standard solutions to local requirements. Coordinate with business teams, technical teams, and other SAP consultants for smooth integration....
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Senior SAP S/4HANA PP Consultant
hace 7 días
Vitoria-Gasteiz, España Hays A tiempo completoPosition: Senior SAP S/4HANA PP Consultant Location: Spain (100% Remote) Duration: Freelance (130 Hrs- 150 Hrs). Responsibilities: - Lead the implementation of SAP S/4HANA PP module. - Analyse production processes and adapt standard solutions to local requirements. - Coordinate with business teams, technical teams, and other SAP consultants for smooth...
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Gasteiz / Vitoria, España Krell Consulting A tiempo completoBusiness Consultant | Experto Senior Microstrategy Aumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora.Descripción del puesto: En Krell Consulting , buscamos un Consultor de Negocio / Especialista en Microstrategy con una trayectoria excepcional y consolidada para...