T1 Global Customer Experience Sales Mgr

Job DescriptionAsegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista. Lea la descripción completa del puesto a continuación.TheGCE IAM Sales Managerleads the Global Customer Experience Inside Account Manager team, driving revenue growth, optimizing sales effectiveness, and strengthening customer relationships in alignment with the Account General Manager (AGM) team. The role is responsible for guiding, coaching, and supporting individual team members to ensure the overall effectiveness of sales activities, leveraging HP’s remote sales capabilities and collaborating closely with AGMs.Key ResponsibilitiesSales Coverage & Strategy:Partner with AGM Sales Director to define sales strategies for the GCE IAM team to achieve targets. Utilize tools (RAD/whitespace analysis) to assess customer opportunities.Account Planning:Define the GCE IAM engagement model with the full Sales Account team to grow PS and Solutions.Pipeline Management:Build, monitor, and orchestrate sales pipelines to meet business goals and exceed targets. Help GCE IAMs proactively drive account prospecting and lead generation. Define and track KPIs for team success.Team Collaboration:Drive GCE IAM team support for AGM in developing areas of expertise, freeing up AGM capacity for strategic activities. Coordinate with customer support teams to ensure a seamless customer experience. Engage with channel partners in sales activities.Leadership & Coaching:Recruit, onboard, and train GCE IAMs. Motivate sales teams, foster talent development and sponsor skill‑building activities to increase productivity and achievements. Evaluate and guide employee performance to achieve excellence.Reporting & Analytics:Generate regular sales reports and presentations for senior leadership and stakeholders. Leverage sales technology, CSP/CRM systems, and other tools to streamline operations and enhance productivity.Compliance:Ensure the GCE IAM sales team adheres to legal and ethical standards in all sales activities, including pricing, contracts, and customer interactions.Education & Experience RecommendedExperience:Typically 10 years of job‑related experience or 8–10 years of management experience in sales.Education:Bachelor’s degree in Business, Marketing, or a related field is recommended.Proven track record:In sales management, preferably in global inside sales environments.Experience in leading and developing high‑performing sales teams.Familiarity with sales planning, pipeline management, and CRM systems.Knowledge & SkillsSales Planning & Strategy:Ability to develop targeted business plans and allocate resources based on market trends and data‑driven forecasts.Analytical & Critical Thinking:Understand industry drivers and customer bases to bridge HP solutions with account‐relevant problems and opportunities.Organization & Time Management:Prioritize tasks, set goals, and manage time effectively.Leadership:Lead effectively in complex environments, influence channel partners, balance competing priorities, and drive team performance.Problem Solving:Navigate market complexities and develop practical solutions.CRM Proficiency & Tech Attitude:Leverage technology and CRM systems to enhance productivity.Collaboration & Communication:Work closely with internal teams, channel partners, and customers to achieve business objectives.New Technology and AI:Demonstrated curiosity and confidence in adopting emerging tools and technologies, especially AI, to enhance sales performance, customer engagement, and productivity. Ability to quickly learn, adapt, and apply digital solutions in daily workflows and to use AI insights for smarter decisions and personalized customer interactions.BenefitsHealth & Life InsuranceLunch at reduced prices at the canteen / restaurant vouchersHP product discountFlex optimization program (Kindergarten tickets, public transportation tickets)Work EnvironmentLocation: HP Sant Cugat (Barcelona). The site hosts 2,300 employees from 60 nationalities and serves as the worldwide headquarters for the 3D Printing and Large Format Printing businesses, the EMEA HQ for the Graphics Solutions Business, and the largest HP R&D lab outside the U.S. It also features a modern demo center.Job DetailsSchedule:Full timeShift:No shift premium (Spain)Travel:None indicatedRelocation:None indicatedEqual Opportunity Employer (EEO)HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, veteran status, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation, or any other characteristic protected by applicable national, federal, state, and local law(s). xsgfvud HP Inc. assures that you will not be subject to any adverse treatment if you choose to disclose the information requested; the information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here:Know Your Rights: Workplace Discrimination is Illegal .#J-18808-Ljbffr