Lead, Site Resourcing

Lead, Site Resourcing

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Are you passionate about making a difference in clinical trials? Join us as a Site Resourcing Lead and coordinate exciting projects that contribute to innovative healthcare solutions. In this dynamic role, you'll supervise the team of Clinical Research Coordinators, oversee setup and management of cooperation with multiple Sites and Sponsors.

We’re looking for an experienced Clinical Research Coordinator, who can act as Line Manager for the assigned team, within the specified area of responsibility.

Duties associated with the role

- Has direct line management responsibility for assigned staff (monitors task completion, engages and motivates team members, conducts performance reviews etc.)

- Monitors and supervises all administrative aspects of Site Resourcing Personnel as recruitment, onboarding, offboarding, contracts and reports preparation etc.

- Acts as immediate contact and maintains good relationships with Site Resourcing personnel, Sponsors and Sites;

- Develops and adjust project guidelines and instructions, oversees project quality and compliance;

- Ensures that all employees from Site Resourcing Personnel have been provided with adequate accesses, materials and equipment;

- Ensures general training and provides targeted training sessions, along with quality control of all assigned staff;

- Coordinates communication within and across teams, work with vendors and partners to solve problems, assist in vendor negotiations;

- Perform other duties as assigned.

Desired Skills and Experience

- At least 1 year of experience on the position of Study Coordinator, preferably more;

- Very good understanding of ICH-GCP guidelines;

- Team management skills (previous managerial experience would be beneficial);

- Ability to work independently and efficiently with confidence and enthusiasm;

- Good planning, organization, and problem-solving abilities; ability to manage work schedule in accordance with priorities in changing environment;

- Fluency in local office language and in English, both written and verbal;

- Ability to keep good and effective relationship with Sponsors and Sites, well-developed sense of discretion, tact and diplomacy;

- Excellent interpersonal skills, professional manner and ability to gain respect and good working relationship with company personnel at all levels;

- Proficiency with computing software.

Travel

- Ability to travel domestically and internationally approximately 2-3 days a month in order to attend training sessions, meetings with Site Resourcing Personnel etc.

What ICON can offer you

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

- Various annual leave entitlements

- A range of health insurance offerings to suit you and your family’s needs.

- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

- Global Employee Assistance Programme, LifeWorks, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well‑being.

- Life assurance

- Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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