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Overview
Security Information Specialist, Law Enforcement Information Program. Job ID: 3166343 | Amazon Web Services EMEA SARL (Irish Branch)
The Amazon Security team is searching for a motivated individual to assist the Law Enforcement Information Program with processing information and data requests received from law enforcement. You will work closely with the Legal Department to respond to law enforcement requests (e.g., subpoenas, search warrants) received from government agencies located in the EU, US, and worldwide. This role requires high judgment and experience dealing with challenging and ambiguous situations, while ensuring the privacy and security of business and customer information in accordance with applicable laws and internal policies and procedures.
This role requires a strong ability to operate asynchronously: because law enforcement requests are global in scope, you must be able to interface effectively with attorneys and other technical and non-technical personnel, many of whom will be globally distributed. The team itself is globally distributed; ideal candidates excel at independent, team-centric operations.
Key responsibilities
- Evaluate and respond accurately to law enforcement requests in a manner consistent with the privacy and security of business and customer information, in accordance with applicable laws and with Amazon Security policies and procedures.
- Utilize a combination of manual and automated tools to compile information potentially responsive to a particular law enforcement request.
- Communicate verbally and in writing with the attorneys and other internal partners, service teams and stakeholders.
- Coordinate with multi-team partners to resolve requests and improve policy, procedures, and tooling.
- Assist in the identification of patterns and trends that might be evident from the processing of certain law enforcement requests.
- Assist with the delivery of program metrics and provide input for metrics improvement and overall program process improvement initiatives.
- Identify and develop solutions that drive efficiency gains, reduce pain-points and delays, or reduce manual effort in completing team priorities and workstreams. This may include basic scripting (e.g., Python), GenAI use, or similar tools and platforms.
About the team
About Amazon Security
Diversity and inclusion
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Basic Qualifications
- Bachelor’s degree, or experience in a relevant field
- Experience in making and/or responding to law enforcement requests
- Cloud certification like AWS Cloud Practitioner or AWS Solutions Architect - Associate
- This role requires you to be a national of an EU member state
Preferred Qualifications
- Knowledge of at least one data-focused technology tool, such as Python, SQL, Alteryx, Amazon QuickSight, or similar
- Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Can work proactively and independently, meet deadlines, and deliver on projects and tasks
- Experience taking ownership and driving resolution on escalated customer issues
- Knowledge of core internet technologies, including DHCP, DNS, mail transport, TCP/IP, and network file systems
- Knowledge of security and compliance standards including HIPAA and GDPR
Amazon is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the Amazon accommodation page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Location: ES, Community of Madrid, Madrid
Posted: November 12, 2025; Updated about 1 month ago
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