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Technical Service Manager
hace 1 mes
ABOUT ROB SURGICAL
Rob Surgical is a European medical technology company pioneering a new generation of robotic surgery systems designed to make surgical precision accessible to hospitals and patients everywhere. As we transition from development to commercialization, we are building a robust and agile organization capable of scaling globally with excellence and accountability.
ABOUT DE ROL
We are looking to hire two professionals to join our Technical Service Department:
- 1 Technical Service Manager
- 1 Technical Service Specialist
Both roles will actively participate in the mechanical/electromechanical maintenance of our devices and the installation of our robots at customer facilities and at Rob Surgical.
The Manager will additionally be responsible for the organization, planning, and supervision of the team to ensure efficiency and compliance with quality standards.
This unified job posting covers both roles. The final position will be assigned depending on the candidate’s experience, autonomy, technical level, and leadership capabilities.
KEY RESPONSABILITIES - COMMON TO BOTH ROLES
- Perform mechanical/electromechanical maintenance on devices.
- Install robots at customer facilities and at Rob Surgical.
- Follow Quality Management System procedures related to maintenance activities (assembly instructions, in-process controls, final inspections, etc.).
- Keep updated the identification, inspection, and test status of devices in the maintenance line.
- Complete maintenance-related documentation with the required data and evidence.
- Maintain order and cleanliness in the workplace and at customer sites, following their safety rules and procedures.
- Comply with all Quality Management System requirements.
ADDITIONAL RESPONSABILITIES FOR THE TECHNICAL SERCIVE MANAGER
- Organize the Technical Service Department according to RSS strategy.
- Plan and coordinate daily team activities.
- Supervise and support the technical team in maintenance tasks.
- Ensure proper execution of processes and compliance with quality standards.
REQUIREMENTS FOR TECHNICAL SERVICE MANAGER
- Degree in Industrial Engineering, Electromechanics, Mechatronics, or similar (Bachelor’s level or equivalent).
- 5–7 years of experience in mechanical and/or electrical/electronic maintenance or in production/assembly lines of complex devices.
- Proven experience in team leadership.
Skills:
- Strong leadership and team organization skills.
- Goal-oriented mindset.
- Teamwork and communication skills.
- Detail-oriented and proactive.
- Ability to create and follow assembly instructions.
- Ability to create and interpret manuals and technical drawings.
- SolidWorks knowledge (required or highly valued).
- High level of autonomy, including managing travel to customer sites.
- English C1 (advanced).
REQUIREMENTS FOR TECHNICAL SERVICE SPECIALIST
- Vocational training in Electromechanics, Mechatronics, or similar (Intermediate or Higher Level).
- 3–4 years of experience in mechanical/electrical/electronic maintenance or in assembly lines of complex devices.
Skills:
- Teamwork and collaboration.
- Detail-oriented and proactive.
- Ability to follow assembly instructions.
- Ability to interpret manuals and technical drawings.
- SolidWorks knowledge (preferred but not required).
- Autonomy in daily activities, including customer travel.
- English B1–B2 (must interact with customers).
WHAT WE OFFER
- Permanent full-time contract
- Salary according to experience and the metal industry collective agreement
- Flexible working hours
- Professional growth opportunities, and the chance to work in a dynamic and highly technical team.
