Commercial Transformation Manager

At IVI-RMA , we are the world’s leading reproductive medicine group, pioneering fertility treatments, research, and patient-centred care. With over 30 years of experience, we support individuals and couples around the globe on their journey to building a family — offering assisted reproductive techniques such as IVF, artificial insemination, and egg donation, as well as fertility preservation. We combine state-of-the-art technology, continuous innovation, and a deeply human approach grounded in excellence, placing the patient at the heart of everything we do.

Position Overview:

We are looking for a Commercial Transformation Manager to help shape the future of our commercial organization - from teams and processes to tools and data - across channels and throughout the full funnel. This role sits at the intersection of marketing, sales and technology, with strong exposure to C-level executives and global teams.

You will work closely with business and tech stakeholders to design and deploy new commercial capabilities, drive adoption, and ensure measurable value creation.

Key Responsibilities:

Strategic & Advisory

- Design future commercial operating model: Help define target organization structures, roles and ways of working for global and local commercial teams across the full funnel and all channels
- Shape processes and tooling roadmap: Partner with marketing, sales, product and IT to define future-state processes and requirements for CRM, marketing automation, data/analytics and other commercial tools
- Act as strategic sparring partner: Provide structured recommendations, business cases and decision support to the Global Commercial Transformation Director and C-level stakeholders on key transformation topics

Value Delivery & Change Management

- Lead value-focused initiatives: Partner with global teams, IT and external advisors to identify needs, remove roadblocks and deliver high-impact transformation initiatives end-to-end
- Define and track KPIs: Co-create KPI frameworks, dashboards and tracking mechanisms to measure adoption, performance and financial impact of commercial initiatives
- Drive adoption and behavior change: Design and support change management plans (communications, training, playbooks) to ensure sustained adoption of new tools, processes and ways of working

Stakeholder Management

- Build trust with business leaders: Provide thought leadership, structured problem-solving and tangible solutions that address real commercial pain points
- Engage and present to C-level: Prepare and deliver clear, insight-rich materials for senior leadership, distilling complex topics into concise messages and driving stakeholders to action
- Orchestrate ecosystem of partners: Build strong partnerships with vendors and external advisors and manage the day-to-day of ongoing projects to ensure aligned expectations and timely delivery

Qualifications & Profile

- Bachelor’s degree in Engineering, Business, Economics or related field required .
- Master’s degree and/or MBA highly valued
- Background in top-tier strategy consulting (e.g. MBB) or equivalent high-calibre advisory environment
- Experience working at the interface of business and technology, acting as the bridge between commercial stakeholders and technical teams (qué equipos concretos son)
- Experience in tech or digital-native companies is a plus , especially in roles close to product, data or commercial operations
- Prior exposure to healthcare services , PE-backed / portfolio companies and performance-driven environments is highly valued
- Proven experience operating in complex, global, multi-stakeholder organizations

Skills & Competencies

- Strong strategic and analytical skills; excellent problem-structuring, modelling and synthesis capabilities
- Comfortable working with data, KPIs and business cases to support decision making
- Excellent communication and storytelling skills, with the ability to confidently engage and challenge C-level stakeholders
- Strong project and program management skills; able to coordinate multiple workstreams and stakeholders
- Ability to influence without formal authority and to drive change across functions and geographies

Languages

- Full professional proficiency in English and Spanish (written and spoken) is required
- Additional competence in Italian is a plus

Location & Travel

- Role based in Madrid, Spain
- Availability and willingness to travel frequently globally

At IVIRMA, you will have the opportunity to join a highly respected team, where people are our greatest asset and where you will have the chance to grow professionally.

IVIRMA Global is committed to Diversity, Inclusion, and Equal Treatment and Opportunities, especially with Sustainable Development Goal 5 (SDG 5), Gender Equality, and to combating discrimination in all its forms. Therefore, this position is open to any person who meets the required qualifications, regardless of their circumstances.