Field Services Engineer

hace 4 días

Madrid, España Uponor A tiempo completo

We are looking for motivated Field Service Engineer to join GF Building Flow Solution Iberia - Uponor Hispania . Your main targets will be residential and commercial construction projects; you will be part of the Field Service Team reshaping construction and performance of buildings.

Your primary tasks

- Provide technical advice in the field as an expert in GF BFS, to the agreed strategic clients together with the sales and Marketing departments.

- As technical experts in the building site about installation, set-up, commissioning and troubleshooting in Uponor solutions, the team offers technical training in workshops and building site about these topics.

- Technical advice visits and drafting of reports on building sites during different phases of project execution: setting-out, follow-up and commissioning.

- Troubleshooting in field of installation issues, serving as a link between customer service, the commercial force and the customers, from the installation period to the period of operation of the systems within the warranty.

- Contribute to the development of GF BFS processes and ensure seamless roll-out in specific field (Field Service Request).

- Coordinate seamless tickets and collaboration between customers, customer service and sales functions via CRM.

We expect you to

- Degree in Engineering.

- Strong technical knowledge and understanding of field service topics and practices in a technical or engineering environment.

- Technical knowledge of building solutions and products especially in HVAC, drinking water and water supply, in the installation, commissioning and operation phase.

- Minimum of three years of professional experience in Field Service role.

- Strong analytical, communication and collaboration skills.

- Intermediate level of English.

- Full availability to travel (Spain).

- Self-motivation and the ability to work in a team.

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