Technical Integration Analyst

What you will do on your journey with WebBeds.

We are seeking an experienced and talented Hotel-Chain Integration Analyst. In this role, you will own and drive the technical integration discussions with a multitude of Partners from a high-level concept design to operational delivery and beyond. You will work closely with our Contracting organization. A passion for travel and technology expertise, combined with strong communication and business insight, are critical to your success.

In this role you will:

- Support our global partners.
- Engage in pre-sales activity with the sales team and propose solutions to meet partner requirements.
- Conduct workshops & presentations for the technical team partners on WebBeds’ API solutions, along with practical advice on their usage.
- Analyze and troubleshoot highly complex technical integration problems and propose effective solutions.
- Identify best practices and actively share these insights with affiliate partners and the Global Connectivity Team.
- Collaborate with the Level 1/2 support team with complex issues that require direct contact with top partners.
- Communicate complex technical details to technical and non-technical customers.
- Perform Quality Assurance tests on API/websites prior to implementation.

The skills we would love to see in your suitcase.

- 3 years + in a similar capacity within the travel industry or relevant skillset experience to carry out the above criteria.
- Ability to deliver high quality and workable solutions for technical issues.
- Ability to creatively solve challenging business/technology problems.
- Ability to handle multiple tasks and projects simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment.
- Familiarity with web-based and mobile based product development and understanding of typical technology architecture for high-volume web sites.
- Strong verbal and non-verbal communication skills and the ability to tailor your message to your audience.
- Good coding skills in at least one server-side programming language and SQL / non-sql databases.
- Experience in Restful API principles.
- Experience in e-commerce and/or travel industry a plus.
- Knowledge in systems design is a plus.
- Pre-sales experience, working with sales and business partners a plus.

WebBeds is a global digital travel marketplace for the travel trade, an intermediary connecting hotels and other travel service suppliers to a distribution network of travel buyers all over the world. We connect hotels looking to fill rooms with buyers trying to find rooms. In short, we source bookable content, integrate, aggregate and merchandise that content in our platform, then distribute it to a global network of travel trade buyers, who sell to the travelling public.

Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 8.3bn search requests daily, with 17million rooms nights sold in FY24. We deliver amazing outcomes using leading edge technology through innovative and creative thinking; and products help our partners deliver amazing travel experiences, enabling travel the world over.

Some things that make us stand out

- We are a truly global travel organisation, with a global footprint.
- We have 1200+ people speaking 50+ languages in 120+ cites across 50+ countries.
- We partner with over 500,000 properties in more than 39,000 locations.
- We work with more than 50,000 travel buyers in 140 source markets.
- We have an amazing team delivering valuable outcomes using innovative tech and creative, lateral thinking.

Working at WebBeds

WebBeds is a fast-paced, results-driven business and that is reflected throughout our company, in our technology, product and perhaps most importantly – in our people. Visit ‘Careers’ for jobs around the world of WebBeds.

Global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more – can sell their products through WebBeds by connecting to a global network of over 50,000 online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue.

Online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more – can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.

Our operation.

We operate globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and the Americas – with over 2,000 travel professionals working in 120 cities across 50 countries worldwide. WebBeds also operates specialist brands JacTravel DMC and UHl. JacTravel DMC provides tailormade travel arrangements for offline FIT and groups traveling to the UK, Ireland and key mainland European destinations to the international travel trade. UHI is a genuine pioneer, providing online pilgrimage travel services to travel agencies worldwide.

WebBeds is a travel brand of the Web Travel Group, an ASX 200 listed company (ASX: WEB) operating global digital travel businesses.

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