Sales Support Specialist
hace 2 semanas
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Sales Manager
Your Role and Responsibilities
The Sales Support Project specialist is the first point of contact for customers and business partners related to the Projects process. Provides customer support, order, and payment-related assistance to achieve target levels of service quality, operational efficiency, and customer satisfaction.
Reporting to the Sales Support and Business Tools Manager and using your customer service skills and knowledge, you will aid by reacting to customer and business inquiries.
- Processes in all Sales Support team process by coordinating with Sales, Product Marketing, Logistics, and other internal teams to ensure that customers receive accurate and timely delivery of products.
- Participate directly with Logistics team in operational tasks.
- Implements and maintains customer support processes.
- Ensures accuracy of ERP with regard to commercial master data, payment/trade policy, customer contracts, etc.
- Shares functional best practices and lessons learned across the organization.
The work model for the role is: #LI-hybrid (Madrid, Spain).
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the Role
- A collaborative, solution-focused approach, and strong written and spoken communication skills
- An agile and proactive approach, with a demonstrated ability to take ownership and commitment of orders and business processes.
- 2 years of experience working as internal Sales Support, Project Management and Logistics.
- Strong knowledge of SAP, Excel, Power BI, and enterprise management tools.
- Analytical mindset, attention to detail, and strong organizational skills.
- A native Spanish knowledge and medium English level.
What’s in it for you?
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
Benefits
At ABB, you’ll find benefits that reflect how much we value your time, talent, and future.
More about us
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, generations, etc. Together, we are embarking in a journey where each one of us, individually and collectively, welcomes and celebrates individual differences.
Call to Action
Be part of something bigger. This is where progress is powered, teams initiate action, and we move the world forward together. Run What Runs the World.
EVP Hashtags
#ABBCareers
#RunwithABB
#Runwhatrunstheworld
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
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