Manager Innovation

Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. We are a diverse, collaborative, and entrepreneurial team dedicated to transforming the air travel and transport industry. Our mission is to strengthen and future‑proof our strategic positioning and reinvent the travel and transport industry.

You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting‑edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

About You

You are a dynamic force in steering decisions towards their intended objectives. You thrive in complex situations, untangle issues with ease, and find innovative solutions that others might overlook. You have an entrepreneurial spirit, ideate, roll up your sleeves and get things done. Your collaborative nature makes you an invaluable team player and an excellent business partner. You are known as a catalyst for success and the go‑to person to navigate complex challenges. Ambitious and self‑driven, you possess a knack for data and analytics and excel in strategic thinking and communication with stakeholders at different levels. You seek opportunities to grow and develop new skills while proving your ability to perform in demanding environments.

About The Role

As a Manager of Innovation and Strategy within our Strategic Growth and Enablement Team, you will play a key role in shaping our business decisions and making a tangible impact. You will lead a wide range of projects and work streams, collaborating with team members and stakeholders across business units and operational functions. You may need to multi‑task and prioritize to manage tight timelines. Your role extends beyond data analysis; you will establish facts, analyze implications, recommend the best course of action, and enable execution. You will be expected to deliver compelling presentations and communications to senior executives with some frequency. When required, you will also take hands‑on responsibility for realizing outcomes.

What You Will Do

Leadership in Strategy Projects

- Lead work streams within C‑level strategy and innovation projects, developing robust fact bases, articulating insights, refining recommendations with key stakeholders, and communicating outcomes.

- Drive initiatives forward, ensuring alignment with overarching business goals.

External Insights and Innovative Growth Ideas

- Identify and utilize internal and external information sources to uncover new business, industry, and market insights.

- Conduct both quantitative and qualitative analyses to address strategic challenges and opportunities comprehensively.

- Be a source of external insights and innovative growth ideas for SITA.

Stakeholder Engagement

- Foster strong relationships and collaboration with business stakeholders, ensuring alignment and quality control of results.

- Leverage insights from stakeholders to drive strategic decision‑making and business growth.

Qualifications

Core Competencies

- Exceptional analytical skills and numerical fluency, capable of dissecting complex data and deriving actionable insights to drive strategic decision‑making.

- Forward‑thinking strategist with excellent problem‑solving skills.

- Customer‑centric with a focus on delivering results and the ability to manage through influence.

Required Qualifications

- University degree in Business Administration, Management, Sciences, or a relevant field.

- Demonstrated track record in management consulting in a top‑tier Strategy Consulting firm with experience as an Associate, Consultant, or similar roles in Investment Banking or Product at a large technology company.

- 3+ years of hands‑on experience in the delivery of strategy, innovation, and implementation projects in complex environments.

- Exceptional project management skills: adept at planning and managing multi‑stakeholder initiatives.

- Exceptional written and verbal communication skills, with the ability to convey complex ideas and insights clearly and persuasively to stakeholders at all levels.

- Excellent stakeholder and relationship management.

- Ability to deal with high levels of ambiguity and pivot quickly.

- Experience in structuring strategic initiatives and building robust business proposals.

- Excellent communication skills in English, both spoken and written.

- Technology and/or aviation industry experience preferred.

Why Join Us

By joining SITA, you will be part of a dynamic team working at the forefront of innovation in the travel and transport industry. You will have the opportunity to work on high‑impact projects, collaborate with top‑tier professionals, and drive strategic initiatives that shape the future of the industry.

If you are ready to take your career to new heights and make a significant impact, we invite you to apply for the Manager of Innovation and Strategy position. Together, let’s redefine the future of air travel and transport.

What We Offer

SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:

🏡 Flex Week: Work from home up to 2 days/week (depending on your Team's needs).

⏰ Flex Day: You may wish to flex your arrival time at the office to beat rush hours or leave earlier for personal commitments. We encourage open communication with your manager about your needs and routine.

🌎 Flex‑Location: Enjoy up to 30 workdays of benefits, anywhere in the world

🌿 Employee Wellbeing: Benefit from the Employee Assistance Program (EAP) provided by SITA, a yearly free service offering practical advice in various aspects of your life.

🚀 Professional Development: Enhance your skills with our training platforms, inclusive of LinkedIn Learning

🙌🏽 Competitive Benefits: Access competitive benefits tailored to the local market and your employment status.

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