SecOps Engineer
hace 1 semana
Position: SecOps Operator
Location: Madrid, Spain (60% onsite at office, 40% remote)
Duration: Permanent
Description:
The L1 SecOps Operator will be responsible for deploying, maintaining, monitoring, and operating security tools to ensure high availability and service levels. The role involves two types of Statements of Work (SOW):
1. BAU (Business as Usual): Operate, maintain, and provide KPIs.
2. Initiatives/Projects: Participate in deployments and related activities.
Key Responsibilities:
- Daily operation, monitoring, and support of cybersecurity tools and platforms.
- Execute routine tasks such as health checks, log reviews, service alert triage, and basic troubleshooting of security systems.
- Manage incident response workflows, escalate issues when necessary, and ensure timely resolution in coordination with engineering and architecture teams.
- Ensure proper updates, documentation, and adherence to established operational procedures.
- Support user and access management activities.
Required Skills & Experience:
- Minimum 4 years of experience in IT or security operations, operating security tools.
- Strong technical security tooling capabilities and ITIL baseline knowledge (Incident Management, Change Management, Service Request, Monitoring Alerts).
- IT knowledge including:
- Operating Systems: Windows Server, Linux distributions, MacOS workstations.
- Networking: Communication protocols and tools.
- Familiarity with Agile methodologies (Scrum, SAFe) and hybrid working models.
- Experience with ITIL lifecycle and processes.
- Knowledge of project/operation management tools (Jira, Confluence) and KPI/SLA extraction.
- Hands-on experience with security products and managed security services:
- EDR
- WAF
- NAC
- Vulnerability scanning and management
- Secure email solutions
- Strong leadership, communication, and interpersonal skills.
- Analytical, problem-solving, and decision-making abilities.
- English proficiency: Fluent oral and written (C1 level).
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