Business Analyst – Global BaaS

hace 2 semanas

VitoriaGasteiz, España Sg Tech A tiempo completo

Business Analyst – Global BaaS & API Platforms (AI-Native DX)

Location: Hybrid – Madrid 2 dias de presencial

At SG Tech, we design and deliver high-impact digital solutions for global clients. We are currently looking for a Senior Business Analyst / Developer Experience–oriented profile to join a Global BaaS & API Platforms initiative focused on building best-in-class developer experiences.

This role sits at the intersection of API platforms, frontend engineering, and developer enablement, with exposure to AI-native tooling (which can be further developed during onboarding).

Role Overview

You will act as an owner of Developer Experience, helping internal and external developers easily discover, understand, test, and integrate APIs through modern portals, tooling, automation, and conversational support.

The role is suited for a mid–senior profile with strong hands-on frontend and API platform knowledge. Experience with AI tooling is a plus, but not a blocker.

Key Responsibilities

- Design, build, and maintain API developer portals using Apigee Developer Portal, React, Next.js, and TypeScript.
- Own sandbox and testing environments for partners and internal teams (Postman collections, contract testing).
- Deliver developer-facing capabilities such as SDK generation (multi-language), API discovery, usage analytics, and monetization hooks.
- Automate documentation and changelog generation using LLM-assisted tools, ensuring versioning and validation.
- Enable conversational developer support via ChatGPT Enterprise–based agents integrated into portals and collaboration tools.
- Build frontend tools for SLA tracking, telemetry, and API workflow visualization.
- Collaborate closely with platform, backend, and domain teams to deliver high-quality developer tooling.
- Maintain CI/CD pipelines and ensure observability for DevEx services.

Core Tech Stack

React, Next.js, TypeScript

Node.js (NestJS / Express), Python (FastAPI)

Apigee Developer Portal

Postman, Pact, JMeter, K6

Prometheus, ELK, Datadog

GitHub Actions, ArgoCD, Terraform

ChatGPT Enterprise, GitHub Copilot, OpenAI / Azure AI

OAuth 2.1, OIDC, mTLS

Required Skills

- Strong experience with React, Next.js, TypeScript, and Node.js.
- Hands-on exposure to API platforms and developer portals (Apigee preferred).
- Solid understanding of OpenAPI, contract testing, and sandbox environments.
- Experience building tools for developers (portals, SDKs, documentation, automation).

If you are interested in shaping the future of developer experience on global API platforms, we would be happy to hear from you.

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