Booking Agent
hace 2 días
Company Description
GolfatM (Golf@M) is part of the Magnethi Travel Group SL, a legally registered Spanish travel agency, specializing in customized Golf Stay & Play Holiday Packages in Spain and Portugal. Founded and managed by Heidi and Erik Magnethi Dalgaard, the company combines extensive travel industry experience with a passion for golf to offer exceptional services and personalized advice to clients. With over 30 years of tourism expertise, the team is dedicated to providing high-quality travel experiences. GolfatM is based in Alhaurín el Grande, drawing on the founders' in-depth local knowledge and global perspective to deliver outstanding holidays for golf enthusiasts.
Role Description
This is a full-time on-site role for a Booking Agent located in Alhaurín el Grande. The Booking Agent will be responsible for managing reservations using booking systems, providing exceptional customer service, coordinating with clients to plan customized golf holiday experiences, and handling inquiries or changes to bookings. The role also includes assisting customers with sales and promoting travel packages tailored to their needs while maintaining professional communication. Negotiating with providers and ensuring seamless service delivery are key components of the job.
Qualifications
- Strong communication skills for interacting professionally and effectively with clients and partners.
- Proficiency in using booking systems and tools to manage reservations and itineraries efficiently.
- Excellent customer service abilities to ensure client satisfaction and address inquiries and requests promptly.
- Sales and negotiation skills to promote packages and secure favorable terms with suppliers.
- Problem-solving skills and attention to detail in managing booking arrangements.
- Prior experience in the travel or hospitality industry is an advantage.
- Proficiency in English and Spanish; additional languages are a plus.
- Ability to work effectively in an on-site team environment at Alhaurín el Grande.
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