System Administrator
hace 3 meses
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
**The Role**
The Systems Administrator on the IT Infrastructure team will provide technical support for cloud-hosted infrastructure that critical Veeva internal systems run on. The system administrator will be expected to design and build new infrastructure using Amazon Web Services, refactor and optimize existing infrastructure for performance and reliability, and run maintenance tasks for upkeep. The position will require an individual that is a team player, self-motivated, a quick learner, resourceful, and cool under fire.
**What You’ll Do**
- Own the troubleshooting and resolution of issues related to the infrastructure
- Execute maintenance tasks including but not limited to: OS patching, backup maintenance, access requests
- Work with security teams to investigate and remediate security vulnerability findings discovered on the infrastructure
- Configure, tune infrastructure monitoring and alerting to enable proactive (e.g., trend analysis) and reactive support
- Contribute to improving operational efficiency by identifying automation opportunities and implementing solutions
- Contribute to knowledge sharing across the team by creating high-quality documentation and presenting it to team members
- On a rotating basis, provide on-call after-hours support for responding to and resolving urgent issues
**Requirements**:
- Degree in Computer Science or Information Technology or equivalent work experience/certifications
- 3+ years of experience working as a system administrator with both Windows and Linux OS in a production cloud environment
- Experience working with Amazon Web Services
- Excellent problem-solving skills and the ability to troubleshoot complex issues
- Self-starter and excellent team player
- Hands-on, demonstrated experience in building and running scripts in at least one scripting language
- Excellent written and oral communication skills in English
- Available to execute production changes off hours when necessary
- Available to take on the periodic on-call duty
**Nice to Have**
- Experience using Ansible
- Experience with relational databases such as MySQL
- Scripting skills in multiple languages (Bash, Python, Ruby, etc)
- Experience building infrastructure on other cloud compute services (Azure, GCP)
- Knowledge of IP networking, VPNs, DNS, Load Balancing, Firewalls
- Experience with backup tools such as Veeam
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
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