Data Analyst

OPEN DATE-CLOSING DATE: 14/03/2023-28/04/2023

European Union-Spain-TORRELAVEGA-ES-TORRELAVEGA PASEO DEL NIÑO

PROFESSIONAL FAMILY: PLANNING, MARKETING AND COMMERCIAL OFFERING

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**IRC219632 - DATA ANALYST (CUSTOMER VALUE AND CHURN MANAGEMENT)**

At Eni, we are looking for a **Data Analyst (customer Value and Churn Management) **within **Plenitude** **Iberia **in **Torrelavega, Spain**. You will be responsible for developing insightful analysis to improve commercial strategies with impact on churn reduction and improvement of retention campaigns.

**As a member of** **the Commercial Team at Plenitude Iberia you will be responsible for**:

- Develop of customer insights supporting value-driven customer segmentation efforts
- Measurement and analysis of marketing campaign results on
customer base, focusing on churn and retention strategies
- Design and development of customer analytics reporting, enabling commercial strategies based on customer base value
- Supporting marketing team to optimize A/B and multivariate testing
- Clear and effective communication of complex analysis results to all organizational levels
- Liaising with IT regarding the development and adoption of new tools, in business intelligence as well as integrating new data.

**This is the opportunity for you if you have these skills and requirements**:

- Bachelor's or master's degree in statistics, mathematics, physics, computer science or a Related Field
- Extensive and proven experience using at least one among SQL, Python, R
- Proven track record in helping businesses leverage customer insight to make more informed business decisions
- Strong data visualization skills using tools like Power BI
- Understanding of marketing ecosystem and how to measure success for each channel/campaign
- Experience in an international environment is considered a plus
- Previous experience in telco, banking and insurance is considered a plus

**Location**:
Torrelavega, Spain

**Contract type**:
Permanent

At Eni,** people are the key to our success**, which is why our values are focused on** diversity, and lifelong learning**.

**Together we have greater energy.**

LI-EIRL