Senior Revenue Operations Analyst

hace 1 mes

Madrid, España Twilio A tiempo completo

**See yourself at Twilio**:
**Join the team as our next Senior Business Analyst on Twilio's Flex** **Revenue Operations team.**:
**Who we are & why we're hiring**:
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

**About the job**:
This role is critical to levelling up how we measure our business, from top to bottom of the funnel - and to doing so in a scalable manner, through the design and use of key Sales and RevOps platforms like Clari, Salesforce and Tableau.

**Responsibilities. In this role, you'll**:

- **Provide insights**:Perform cross-functional analysis to deliver critical insights to RevOps, Finance and Sales leadership for use in deriving growth tactics / strategies; examples may include: _Comparison of pipeline velocity and win rates across regions, lead sources. _Evaluation of product use case effectiveness based on deal win rates, deal sizes, churn rates_
- **Drive Operating Rhythms**:Own and execute key components of our Sales forecasting process including E-Team roll-ups, regional roll-ups and opportunity based forecasting models. Own and operate our Sales forecasting cadence in 1-2 regions, in partnership with front line Sales managers and regional Heads of Sales.
- **Own platforms / Systems**:Own and drive coordinated implementation of key systems enhancements in partnership with product owners of Salesforce, Clari and Tableau to ensure "state of the business" is accurately reflected
- **Drive Change**:Propose recommendations for action, future analysis and/or incentives to accelerate growth of new bookings, new Customers and new pipeline across the Flex business. Partner with cross-functional teams in Sales, Marketing, Sales Development, Analytics and Business Applications to deliver insights, improve system capabilities for Flex' go-to-market (GTM) teams

**Qualifications**:
**Required**:

- 3+ years of experience using, enhancing and analyzing data to derive insights, especially utilization and blending of data across various sources / systems
- 2+ years of experience creating and using Salesforce reporting and dashboards
- Experience creating and delivering (data driven) presentations and a track record of successful adoption of recommendations
- Experience working in high-growth, performance-focused environments
- Ability to shift priorities quickly, while maintaining a high degree of organization and control.
- Naturally and perpetually curious, a solution oriented thinker & a builder at heart

**Desired**:

- Experience working in the technology SaaS industry and resulting familiarity with key metrics and processes
- Experience / expertise with analytics approaches like SQL including the ability to extract data from databases, blend data within / across databases
- Experience accessing data, configuring data and building visualizations in Tableau or Analytics Studio

**Location**

This role will be based remotely from Madrid, Spain.
Approximately 5% traveling is anticipated for select quarterly meetings and/or annual Sales kickoff meetings

**What We Offer**:
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

**Twilio thinks big. Do you?**:
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

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