Operations Internship

hace 1 semana


Madrid, España Spotahome A tiempo completo

**About Spotahome**:
Spotahome is an international online marketplace which offers verified rental accommodation across 100 European cities in 27 countries and with a global ambition. Spotahome began as a start-up created in 2014 by 4 friends with a vision to revolutionise the traditional real estate space starting with digitalising rentals.

At Spotahome we make renting easy by allowing people to book completely online from wherever they are in the world, with the knowledge that the property they are booking is real and accurate. We are the only ones sending "Homecheckers" to make videos, floorplans, and photos to the almost 100,000 properties across Europe.

So far we've helped over 150,000 renters find their perfect home - no more traditional viewings, no more time-wasting, just easy online renting

We are backed by some of the most highly reputed international investors from Silicon Valley, the UK, and Spain; having raised €80+ Million to date.

**Why Spotahome**:

- **Remote flexibility**, you will be able to work from home a couple times per week
- **Paid internship, **with a 6 month duration.
- A **challenging and creative job** in an innovative, constantly growing, fast-moving and owner-managed company with many opportunities for growth
- An **open corporate culture** with plenty of room for new ideas and impulses
- **People**. Work with talented, committed and supportive teammates
- **International** work environment with more than 20 nationalities
- **No politics or bureaucracy**. Only a great environment for you to achieve your best work ✨

**What would you be doing as an Operations Intern?**:

- Payment Disputes, you will learn about our operations and how to manage specific situations.
- Fraud prevention investigation & KYC implementation.
- Handle Trust and Safety cases related to Spotahome Guarantee - claims handling.
- Support Landlords & Tenants on payment processes including collection activities.

**What are we looking for?**:

- Fluency in English and native Spanish language
- Based in Madrid
- Interest in technology, property and travel industry
- Organisational skills and the ability to multitask.
- Startup mentality and creative mindset
- Agility and the desire to learn
- **Being able to sign University agreement**

**Join the Spotahome family**:
**Diversity Statement**:
**Here at Spotahome we're passionate about creating an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. Everyone is welcome, we don't discriminate on the basis of any protected characteristic including race, religion or belief, gender or gender reassignment, age, sexual orientation, marital status, or disability. We want to facilitate everyone in bringing their best selves to our interviews, so if there are any adjustments we can make for our process to be more inclusive, please let us know.**:



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