Project Manager

About Graitec Group:
Join our Graitec family and you’ll have an opportunity to make an impact, whilst being at the forefront of technology innovation, working with architectural, engineering, construction and manufacturing customers to empower projects that deliver real-world benefits across the globe.

About the Team Hiring:
You will be working with a great team of technical staff both in Iberia and globally. Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development.

Overview:
The Project Manager works directly with customers to drive execution, clarity, and communication protocols for projects, ensuring delivery on time and on budget. This includes all documentation, milestones, signoff gateways and project closeout.

The Project Manager is responsible for everything concerning any software customization project, included but not limited to the organization of the necessary resources (human and technical) for its completion.

**Key Responsibilities**

**Sales Support**:

- Working with the customer on providing a consultancy/customization/training program for a successful project implementation.
- Run all levels of consultancy based around standard material and real-world projects (including trainings, if the case)
- Working with the customer on all implementation cycle as a single point of contact.
- Ongoing support with the customers.

**Project Management**:

- Planning tasks, resources, and schedule to reach the goal.
- Managing the delivery of the project from initial pre-sales handover to project closeout.
- Creating a detailed scoping document outline all aspects of the project including timelines.
- Creating all additional relevant documentation for delivering a successful project.
- Assessing the perceived risks to Graitec and ensuring that they are minimised.
- Working with sales team to define the project scope and economical value.
- Working with the client on setting key milestones and ensuring they are met.
- Continuous communication between the customer and Graitec (pre and post sales)
- Working with the technical delivery team to ensure that the project is delivered on-time and on budget.
- Spotting any potential challenges and dealing with them.
- Making sure that the customers responsibilities are met to prevent any delay or extra costs to the project.
- Ensuring that the customer is kept up to date with the progress of the project.
- Working with the client on the project closeout, and delivering a lesson learned report for future projects.
- Where applicable, staying in communication with the customer post project delivery.

**Success indicators / KPIs**
- Ensure compliant, on-time and on-budget project success.
- Planning achieved for all stages of project.
- State-of-the-art functionalities meeting customer demands.
- Low number (maximum 1 per year) of cancelled project.
- Low number of requested changes.
- Low number of adjustments to the schedule.
- High customer satisfaction that translates into loyalty for company and brand.

**Responsibilities**:

- What you must have done already:

- Extensive project management experience (minimum of 5 years of previous experience in a similar position)
- Working with cross functional industry specialists (sales, tech, R&D, etc.)
- Understanding the software industry
- Experience in managing different teams for a successful delivery
- What is nice to have done already:

- Previous experience in CAD software.
- Worked in a similar role previously.

Qualifications:

- A recognized project management qualification
- Ability to speak fluent English in addition to your native language.
- A full driving license as this role will require travelling.
- Excellent interpersonal skills, including face-to-face, telephone and written communication skills
- Professionalism, personal integrity, and reliability
- A positive ‘hands-on’ work ethic.
- Initiative and enthusiasm guided by mature sense of judgement.
- An adaptable and flexible team player, able to work in a fast-paced work environment.