(Senior) Field Service Engineer Mass Spectrometry
hace 4 días
For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster and keep food healthier and safer. At SCIEX, you’ll find a rewarding role that amplifies your impact on the world and helps you realize life’s potential.
SCIEX is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
Learn about the Danaher Business System which makes everything possible.
Are you looking to use your knowledge and experience to help develop future FSE’s to meet critical customer demand?
The Field Service Engineer is responsible for preventive and corrective service in high technology analytical instrumentation, at both internal and external customer sites including strategic accounts.
**This position is part of the Service department on AB SCIEX Spain S.L. and will be located in Barcelona area. Nevertheless, based on business needs, the FSE could be asked to cover other geographical areas of Spain.**
**In this role, you will have the opportunity to**:
- Conducts service, repair and/or installation on Mass Spec instruments, electrical and mechanical testing, in accordance with service procedures and specific tools, including IQ/OQ and other qualification products.
- Diagnoses system failures and determines most cost-effective solution.
- Escalates complex issues to greater level of technical support or quality reporting system, involving yourself in complex solutions with great support behind you.
- Maintaining customer satisfaction at strategic accounts
**The essential requirements of the job include**:
- Technical high school degree OR Bachelor's degree in Life Sciences, Chemistry, Electronic Engineering.
- Previous experience using and/or servicing mass spectrometry, HPLC or related scientific instruments.
- Driving license is essential, as well as availability to travel across Iberia when needed in order to support your teammates
- English at least level B1 to attend trainings abroad.
**It would be a plus if you also possess previous experience in**:
- Excellent communications skills and ability to build strong relationships with customers.
- Computer literate in Windows and Networking.
- Work independently and as part of team.
- Previous exposure and knowledge of troubleshooting, problem-solving procedures, electrical and electro
- mechanical technology is preferred.
At SCIEX we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for SCIEX can provide.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful **Danaher Business System** tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
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